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Government of Manitoba
Consumer Protection –
Consumer Protection Office

Manitoba’s Cell Phone Contract Laws:
Helpful Information

Manitoba has new laws to ensure that cell phone contracts are fair and clear. These new consumer protection laws come into effect on September 15, 2012.

Under the new legislation cell phone companies:

The new rules deal with contracts for cell phone services. The Province of Manitoba does not regulate the following:

Given that Manitoba’s focus is on fair and clear contracts, there are some things that consumers may have issues with that are not addressed in the new legislation. The new laws do not require companies to:

Cell phone companies can:

It is a good idea to ask for more information on the company’s policies on refunds, repairs, warranties, and equipment before signing a contract. You should also ask for confirmation on where cell phone service coverage is available before signing a contract.

Questions or problems with your cell phone contract?

If you have questions about the new rules, or you have a problem with your cell phone contract, you can contact:

The Consumer Protection Office

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