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Cell phones

Confused by your cell phone contract?

Clear and fair contracts for cell phone services are now the law.

Shopping | Cell Phones - Consumer Protection Office

Not long ago, using a cell phone meant enduring a high pressure sales pitch to sign a barely understood contract that sometimes contained annoying and expensive surprises. It's why the Manitoba government acted to make cell phone service contracts clear and fair. Five major consumer benefits of Manitoba's cell phone regulations are:

  • Cancellation fees must be reasonable.
  • Ads and contracts must disclose minimum monthly costs.
  • No unilateral changes can be made to contracts.
  • Automatic contract renewals are limited.
  • Consumers must receive a complete copy of their contract before it begins.

Find out more about how Manitoba protects cell phone service consumers at http://www.gov.mb.ca/cca/cpo/cellphone_helpful_info.html

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For more information or if you have questions you can visit the Manitoba Consumer Protection Office website at manitoba.ca/cca/cpo or see the contact us page for additional contact information.