All warranties are not the same. When you buy something with a warranty, it's important to read the warranty carefully, so you're sure about what's covered and for how long.
Is there a difference between a warranty and a guarantee?
A warranty is an expressed or implied condition of sale, an assurance that the product you purchase will work as it's supposed to and be free of defects.
A guarantee may be more of a general promise and may or may not be a condition of sale. For example, some stores promise satisfaction guaranteed or your money back. If a salesperson claims that a product is guaranteed, ask for it in writing. Oral promises may be binding, but they can sometimes be hard to prove.
Before you buy a product from a retailer, ask the salesperson about the store's policy on guarantees and returns.
Here are links to some additional information on warranties:
- implied warranties
- express warranties
- extended warranties
- warranty cards
- seller or manufacturer business failure