Manitoba Civil Service Commission
CSC Annual Report 2006-2007
Employee Assistance Program
Overview
The Employee Assistance Program (EAP) is responsible for ensuring that self-referred civil servants receive help with a variety of personal and interpersonal problems impacting negatively on their home or work life. The program accomplishes this by providing counselling and interventions that address problems that interfere with effective work performance and the well-being of employees, (e.g. marital and family difficulties, psychological concerns such as stress, depression, and grief, as well as workplace conflicts, trauma and substance abuse).
Objectives
To assist employees in the stabilization of problems of a personal or interpersonal nature thereby deterring high costs associated with absenteeism, illness and poor morale.
Results
The EAP experienced a total of 3,697 employee contacts inclusive of all direct clinical services as well as other program services of a non-clinical nature. Clinical services were provided to a total of 2,311 employees based on 1,842 total active cases and 1,419 new case openings. These total figures include the 1,649 government employees who utilized the clinical services of the EAP reflected in the 966 new case openings and 1,260 total active cases from within the Provincial Civil Service. The remainder represents 662 employees utilizing EAP services from external contracts which are reflected in 453 new case openings and 582 total cases.
Overall Summary Of E.A.P. Service*
2004-2005 TO 2006-2007
| 2004-2005 | 2005-2006 | 2006-2007 | |||
| 1) | Counselling Cases | ||||
| Open Cases at Start of Year Total Openings |
439 1,460 |
441 1,405 |
410 1,357 |
||
| Total Cases | 1,899 | 1,846 | 1,767 | ||
| 2) | Specialized Clinical Services Employee Contacts |
||||
| Conflict Resolution-Mediation Workplace Intervention Trauma Sexual Harassment |
54 165 175 8 |
51 116 196 4 |
41 201 299 3 |
||
| Total Contacts | 402 | 367 | 544 | ||
| 3) | Program Management Services | ||||
| Education and Outreach (number of employees attending) |
1,202 | 538 | 1,059 | ||
EAP Information Sessions |
857 345 |
221 317 |
789 270 |
||
| Consultation | 320 | 385 | 327 | ||
| Total Contacts | 1,522 | 923 | 1,386 | ||
| Total E.A.P. Contacts (1 + 2 + 3) | 3,823 | 3,136 | 3,697 | ||
* Figures based on utilization of services by employees of the Province of Manitoba as well as fee for service contracts.
1(d) Employee Assistance Program
| Expenditures
by Sub-Appropriation |
Actual 2006-2007 $(000's) |
FTEs | Estimate 2006-2007 $(000's) |
Variance Over(Under) $(000's) |
Expl. No. |
| Salaries and Employee Benefits | 587.7 | 8.50 | 604.2 | (16.5) | |
| Other Expenditures | 133.7 | 141.9 | (8.2) | ||
| Less: Recoveries from Other Appropriations | (119.1) | (114.6) | (4.5) | ||
| Total Sub-Appropriation | 602.3 | 8.50 | 631.5 | (29.2) |
