TABLE OF CONTENTS
Introduction
How
to Use the Manual
Inquiries
about the Manual
Service
Information
Office
Locations
SECTION
1 – THE EIA ACT
1.1The
Employment and Income Assistance Act
SECTION
2 – THE EIA REGULATION
2.1 Employment
and Income Assistance Regulation
SECTION
3 – SA for 65 YEARS AND OVER REGULATION
3.1 Social
Allowances for Certain Persons 65 Years Old and Over Regulation
SECTION
4 – CRISP REGULATION
4.1 Child
Related Income Support Program Regulation
SECTION
5 – 55 PLUS NOT ELIGIBLE and 55 PLUS ELIGIBLE
5.1 55
PLUS – A Manitoba Income Supplement For Persons Not Eligible
For Old Age Security Benefits Regulation
5.2 55
PLUS – A Manitoba Income Supplement For Persons Eligible For
Old Age Security Benefits Regulation
SECTION
6 - GRANTING ASSISTANCE
6.1 Purpose of Employment and Income
Assistance and Intake
6.1.1 Purpose
of Employment and Income Assistance
6.1.2 Participant
Intake and Determination of Eligibility
6.1.3 Initial
Contact
6.1.4 Categorical
and Financial Eligibility
6.1.5 Determining
Categorical Eligibility
6.1.6 Registration
Process
6.1.7 Immediate
Assistance
6.1.8 Employment
Expectations
6.2 Pre-Intake Orientation
6.2.1 Purpose
of the Pre-Intake Orientation
6.2.2 Who
Should Attend the Pre-Intake Orientation
6.2.3 Information
Provided at the Pre-Intake Orientation Session
6.2.4 The
Pre-Intake Orientation Package
6.2.5 Content
of Information and Application Package
6.2.6 The
EIA Application Form, Including the Personal Job Plan
6.2.7 Tasks
Assigned at Pre-Intake Orientations
6.3 Employment History and Personal Job Plan
6.3.1 Employment
History and Personal Job Plan
6.3.2 The
Personal Job Plan
6.3.3 Employability
Assessment
6.3.4 Completion
of the Form
6.3.5 Who
is Subject to Employment Expectations?
6.3.6 Transition
to Employment Expectations
6.3.7 Deferral
of Employment Expectations
6.4 The Application Process
6.4.1 The
Application Form
6.4.2 Application
Form Completion
6.4.3 Remote
Communities - Intake and Application Form Completion
6.4.4 Applications
the May Require Additional Information or Additional Steps
in the Application Process
6.4.5 Circumstances
that May Alter the Usual Application Process
6.4.6 Applications
that May Not Occur at the Centralized Intake Office
6.4.7 Review
of Application Form and Any Tasks Assigned at the Pre-Intake
Orientation
6.4.8 The
On-Line Application in Winnipeg
6.4.9 Applications
that May Result in Denying Assistance
6.4.10 Verifying
the Identity of Household Members
6.4.11 Choice
of Applicant in Two-Adult Households
6.4.12 Application
Renewal Form
6.4.13 Effective
Date of Assistance
6.4.14 Issuing
Assistance
6.4.15 Minimum
Amount of Assistance
6.5 Employment Expectations
6.5.1 Applicants'
Employment Histories, Skills and Personal Job Plans
6.5.2 Developing
an Action Plan
6.5.3 Deferring
Employment Expectations
6.5.4 Obligation
not to Terminate Work Unreasonably or Refuse Reasonable Work
6.5.5 The
Family Maintenance Plan
6.5.6 Participant
Service Needs Assessments
6.5.7 EIA
Enrollment Letters in Winnipeg
6.6 Reporting and Monitoring
6.6.1 Reporting
and Monitoring - Legislative Authority
6.6.2 Reporting
6.6.3 Monitoring
6.7 Review and Adjustment
6.7.1 Annual
Review
6.7.2 Consequences
of Not Completing the Annual Review Form
6.7.3 Consequences
of Not Following the Personal Job Plan
6.7.4 Reinstatement
of Assistance
6.7.5 Instituting
Remedial Measures
6.7.6 Progression
Through Remedial Measures
6.7.7 Home
Visits
6.7.8 File
Reviews by Directors or Designates
6.7.9 Persons
Turning 65 Years of Age
6.7.10 Changes
in Family Size
6.7.11 Participant
Leaves the Province
6.7.12 Participant
is Hospitalized
6.7.13 Participant
Dies
6.8 Financial Resources
6.8.1 Confirmation
of Financial Resources
6.8.2 Bank
Account Confirmation
6.8.3 Verifying
Shelter Information
6.8.4 Confirmation
and Consideration of Liquid Assets
6.8.5 Confirmation
of Trust Income and Assets
6.8.6 Real
Property
6.8.7 Personal
Property
6.8.8 Excess
Assets
6.8.9 Applying
Resources to Needs
6.8.10 Property
Sold, Transferred or Assigned Within Five Years of Application
6.8.11 Unearned
Income
6.8.12 Treatment
of Earned Income at Application
6.8.13 Minimum
Cash Grants
6.8.14 Applicants'
Debts
6.8.15 Obligation
to Pursue and Assign Benefits Potentially Available Under Other
Acts or Programs
6.8.16 Application
for Canada Pension Plan (CPP) Benefits
6.8.17 (deleted)
6.8.18 CRISP
and 55 Plus Benefits
6.9 Signing the Application
6.9.1 Printing
the EIA Application and Action Plan
6.9.2 Reviewing
and Signing the EIA Application and Action Plan
6.9.3 Legal
Aspects of the EIA Application
6.10 Appeals
6.10.1 Denying
Income Assistance
6.10.2 Discontinuing,
Reducing, Suspending or Increasing Income Assistance
6.10.3 Preview
of Appeal Notices
6.10.4 Preparation
for Appeal Hearings
6.10.5 Attendance
at Hearings and Participation of Legal Counsel
6.10.6 Disclosure
of Appeal Documentation
6.10.7 Decisions
of the Social Services Appeal Board and Requests
for Reconsideration of Decisions
6.10.8 Requests
for Review of the Social Services Appeal Board
Decision
6.10.9 Extension
of the Time Limit for Filing an Appeal
6.11 Educational Assistance
6.11.1 Legislative
Authority
6.11.2 Approval
of Educational Costs - Educational Special Needs
6.11.3 Full-Time
and Part-Time Study
6.11.4 Residency
6.11.5 Secondary
Studies
6.11.6 Correspondence
Courses
6.11.7 Post-Secondary
Studies
6.11.8 Satisfactory
Attendance and Progress Standards
6.11.9 Persons
in Default of a Student Loan
6.11.10 Dependants
and 5(1)(f) Cases Attending School Who Will Turn 18 During
the School Year
6.11.11 Child
Care
6.11.12 Moving
Costs
6.11.13 Overpayments
6.11.14 Resources
6.11.15 Training
Allowances
6.11.16 Vocational
Rehabilitation Program
6.11.17 Enhanced
Education Policy
6.11.18 Post-Secondary
Institutions Eligible For Student Aid
6.11.19 Pre-Employment,
Job Readiness and Skills Training Programs
6.11.20 General
Assistance Participants
6.12 Investigations
6.12.1 Investigations
6.12.2 Lost
or Stolen Cheques or Vouchers
6.12.3 Returned
Assistance Cheques
6.13 Participant Transfers
6.13.1 Transfer
of Participant Files
6.13.2 Participant
File Transfer Requirements
6.14 Confidentiality and Access to Information
6.14.1 Confidentiality
(Access to Information)
6.14.2 The
Freedom of Information and Protection of Privacy Act (FIPPA)
6.14.3 Relatives
of Staff Members
6.14.4 Interprovincial
Moves
6.15 Legal Aid
6.15.1 Legal
Aid
6.16 Winnipeg
6.16.1 Purpose
of Pre-Intake Orientations in Winnipeg
6.16.2 Information
Provided at Pre-Intake Orientations in Winnipeg
6.16.3 Tasks
Assigned at Pre-Intake Orientations in Winnipeg
6.16.4 Applicants'
Employment Histories, Skills and Personal Job Plans in Winnipeg
6.16.5 Who
is Subject to Employment Expectations in Winnipeg
6.16.6 Deferral
of Employment Expectations in Winnipeg
6.16.7 Participant
Service Needs Assessments in Winnipeg
6.16.8 Assigning
a Case Coordinator in Winnipeg
SECTION
7 - PERSONS WITH DISABILITIES
7.1 Persons with Disabilities
7.1.1 Definition
and Legislative Authority
7.1.2 Income
Assistance for Persons with Disabilities (IAPD)
7.1.3 Persons
Over 55 Lacking in Employment Capabilities
7.1.4 Assistance
During Pregnancy
7.1.5 Medical
Assessment Procedure
7.1.6 Medical
Assessment Panel
7.1.7 Vocational
Rehabilitation Services (VRS)
7.1.8 School Supplies and Transportation Costs for Persons with Disabilities Attending High School
SECTION
8 - ASSISTANCE TO SINGLE PARENTS AND CHILDREN
8.1 Eligibility
8.1.1 Single
Parents Assistance - Legislative Authority
8.1.2 Legal
Guardian
8.1.3 Imprisonment
8.1.4 Common-Law
Unions
8.2 Pregnancy
8.2.1 Assistance
During Pregnancy
8.2.2 Post-Partum
Assistance when Child is Relinquished
8.3 Minor Expectant Mothers and Minor Single Parents
8.3.1 Minor
Expectant Mothers and Minor Single Parents
SECTION
9 - SPECIAL CASES (INCLUDING MINORS) AND CRISIS INTERVENTION
FACILITIES
9.1 Special Cases (Including Minors)
9.1.1 Special
Cases (Including Minors)
9.2 Minor Applicants
9.2.1 Minor
Applicants
9.2.2 Medical
Coverage for Minors
9.2.3 Employment
Expectations for Minors
9.3 Crisis Intervention Facilities
9.3.1 Persons
in Crisis Intervention Facilities
9.3.2 Assessing
Resources
9.3.3 Assessing
Needs
9.3.4 Payment
Considerations
9.3.5 Employment
Expectations
SECTION
10 - ASSISTANCE TO CHILDREN 5(1)(F)
10.1 Children 5(1)(f)
10.1.1 Legislative
Authority - Assistance to Children Under Section 5(1)(f)
10.1.2 Application
10.1.3 Eligibility
10.1.4 Function
of Child Welfare Authority
10.1.5 Functions
of Employment and Income Assistance
10.1.6 Authority
to Enroll
10.1.7 Conflict
Resolution
10.1.8 Rates
Payable
10.1.9 Files
10.1.10 Children
Who Are Not to be Considered For Enrollment
SECTION
11 - GENERAL ASSISTANCE
11.1 General Assistance
11.1.1 Definition
and Legislative Authority
11.1.2 Financial
Eligibility
11.1.3 Employment
Expectations and Sanctions
11.1.4 Basic
Assistance
11.1.5 Special
Needs
11.1.6 Health
Services
SECTION
12 - AGED; BLIND AND PERSONS WITH DISABILITIES; ASSISTANCE
TO CHILDREN WITH MENTAL DISABILITIES
12.1 Aged
12.1.1 Aged
12.1.2 Health
Services Eligibility for Persons 65 Years of Age or Over
12.2 (deleted)
12.3 Assistance to Children with Developmental
Disabilities
12.3.1 Children's
Special Services
12.3.2 Referrals
to Supportive Services
SECTION
13 - TREATY INDIANS, NON-INDIANS ON RESERVES, IMMIGRANTS,
RELIGIOUS ORDERS, PERSONS ON LEGAL STRIKE
13.1 Assistance to Treaty Indians
13.1.1 Assistance
to Treaty Indians
13.2 Assistance to Non-Indians on Reserves
13.2.1 Non-Indians
on Reserves
13.2.2 Non-Indian
Children on Reserves
13.3 Assistance to Immigrants
13.3.1 Immigrants
13.3.2 Applications from Immigrants
13.3.3 Recovery of Assistance
from Defaulting Sponsor of Immigrants
13.4 Religious Orders
13.4.1 Indigent
Priests and Members of Religious Orders
13.5 Applicants and Participants Engaged
in Legal Strike Action
13.5.1 Eligibility
- Applicants Engaged in Legal Strike Action
13.5.2 Work
Expectations - Participants Engaged in Legal
Strike Action
13.5.3 Income
Derived from Picket Duty
13.5.4 Provision
of Assistance - Participants on Legal Strike
Action
SECTION
14 - ASSETS
14.1 Real Property
14.1.1 Real
Property - Legislative Authority and Definition
14.1.2 Allowable
Real Property Assets
14.1.3 Excess
Property Defined
14.1.4 Conversion
of Excess Real Property
14.1.5 Real
Property as a Revenue Source
14.2 Personal Property
14.2.1 Personal
Property - Legislative Authority and Definition
14.2.2 Conditional
Exemptions - Personal Property for Business Use
14.2.3 Excess
Personal Property
14.2.4 Automobiles
as Personal Property
14.2.5 Personal
Property Transferred or Assigned Within the Last Five Years
14.3 Liquid Assets
14.3.1 Liquid
Assets - Legislative Authority and Definition
14.3.2 Allowable
Liquid Assets
14.3.3 Trust
Funds
14.3.4 Potential
Assets in Pending Settlements
14.3.5 Exempted
Income (e.g. Tax Credits)
SECTION
15 - UNEARNED INCOME
15.1 Unearned Income General
15.1.1 Unearned
Income
15.1.2 Common
Sources of Unearned Income
15.2 Exemptions
15.2.1 Unearned
Income to be Exempted From Resources
15.2.2 Treatment
of Unearned Income at Application
15.2.3 Treatment
of Unearned Income After Enrollment
15.2.4 Definition
of Final and Ongoing Unearned Income
15.2.5 Treatment
of Final Unearned Income
15.2.6 Treatment
of Ongoing Unearned Income
15.2.7 Age
of Majority Allowance
15.2.8 Lump
Sum Payments - Liquid Asset Provisions
15.2.9 Deemed
Income from Transferred or Assigned Property/Windfalls
15.3 Calculations
15.3.1 Income-In-Kind
15.3.2 Income
from Benevolent Organizations
15.3.3 Children
Operating Family Farm
15.4 Property Revenue
15.4.1 Legislative
Authority
15.4.2 Attributing
Income to Shared Property
15.4.3 Ineligible
Children Living at Home
15.4.4 Board
and Room Income
15.4.5 Income
from Roomers or Rental of Partially Self-Contained Quarters
15.4.6 Rental
Income from Self-Contained Quarters
15.4.7 Net
Revenue from Excess Property
15.5 Benefit Schedules
15.5.1 Maximum
Canada Pension Plan (CPP) Benefits
15.5.2 Maximum
Monthly OAS/GIS Benefits
15.5.3 Maximum
War Veterans Allowance Rates
15.6 Obligation to Pursue & Assign Benefits Potentially Available under other Acts or Programs
15.6.1 Assignment
of Unearned Income - Legislative Authority
15.6.2 Policy
15.6.3 Obligation
to Pursue Benefits Available Under Other Acts or Programs
15.6.4 Requirement
for Assignment of Benefits
15.6.5 Agreement
to Assign Benefits
15.6.6 Refusal
to Assign Benefits
15.7 Spousal Maintenance and Child Support
15.7.1 Spousal
Maintenance and Child Support Benefits
15.7.2 Waiving
the Necessity to Seek Maintenance
15.7.3 Inadequate
Agreements or Orders
15.7.4 Obtaining
an Agreement or Order
15.7.5 Maintenance
Income
15.7.6 Assignment
of Maintenance to the Maintenance Enforcement Program
15.7.7 Refunding
Maintenance Payments
15.7.8 Statements
of Maintenance Received for Income Tax Purposes
15.7.9 The
Child Welfare Act
15.7.10 Variation
Applications by the Payer
SECTION
16 - EARNED INCOME
16.1 General Provisions
16.1.1 Earned Income
16.1.2 Employment Earnings
16.1.3 Self-Employment Earnings
16.1.4 Earning Exemptions - Legislative
Authority
16.1.5 Declaration of Employment
Income
16.1.6 Employment Situations Under
the Auspices of the Vocational Rehabilitation and Supported
Living Programs
16.1.7 Income from Membership
on Boards or Committees
16.1.8 Earnings Exemption for
Dependent Children Attending School Full-Time
16.1.9 Earnings Exemption for
Children Not Attending School Full-Time
16.1.10 Transition to Employment
- Extended Health Services
16.2 Work Incentive for Persons with Disabilities and Aged Participants
16.2.1 Work
Incentive for Persons with Disabilities and Aged Participants
- Legislative Authority
16.2.2 Earnings
Exemptions
16.2.3 (deleted)
16.2.4 Children's
Summer Employment Income
16.2.5 Babysitting
16.2.6 Allowable
Deductions
16.2.7 Allowable
Expenses
16.3 Work Incentives for Other Participants
16.3.1 Legislative
Authority
16.3.2 Earnings
Exemption
16.3.3 Net
Monthly Earnings
16.3.4 Allowable
Expenses
16.3.5 Participants
with More Than One Type of Earnings
16.3.6 Employment
Programs
16.3.7 Exit
Point
SECTION
17 - SELF-EMPLOYMENT INCOME
17.1 Small Business Income
17.1.1 Authority
to Enroll Business Persons Without Equity
17.1.2 Authority
to Enroll Business Persons With Equity
17.1.3 Net
Business Income
17.1.4 Earning
Exemption for Business Persons
17.1.5 Participants
in Approved Self-Employment Programs
17.2 Farm Income
17.2.1 Maximum
Net Farm Assets Allowable
17.2.2 Authority
to Enroll
17.2.3 Testing
Eligibility - Farmers
17.2.4 Gross
Farm Income
17.2.5 Net
Farm Income - Formula or Costs
17.2.6 Earning
Exemption for Farmers
17.2.7 Refundability
of Assistance to Farmers
17.3 Family Child Care Providers
17.3.1 Allowable Exemptions and
Expenses for Family Child Care Providers
SECTION
18 - BASIC ASSISTANCE
18.1 Basic Assistance Rates
18.1.1 Basic
Assistance Rates and Specific Item Guidelines
18.1.2 Deferred
Items
18.1.3 Additional
Amounts
18.2 Income Assistance for Persons with
Disabilities
18.2.1 Income
Assistance for Persons with Disabilities
18.3 Apportioned Assistance
18.3.1 Hospitals
and Institutions
18.3.2 Board
and Room
18.3.3 Residential
Care Facilities, Chronic Care Facilities, Community Residences
and Personal Care Homes
18.3.4 Pre-Added
Aged Participants
18.3.5 (deleted)
18.3.6 Partial
Assistance
18.3.7 Prescription
Food Supplements
18.3.8 Subsidized Meals
18.4 Special Provisions
18.4.1 Northern
Rates
18.4.2 Therapeutic
Diets
18.4.3 Work
Clothing Rates
SECTION
19 - SHELTER, UTILITIES AND FUEL
19.1 Shelter
19.1.1 Rental
Guidelines
19.1.2 Rent
Increases in Excess of Residential Tenancies Guidelines
19.1.3 Manitoba
Housing Authority (MHA)
19.1.4 Rent
Indirectly Subsidized by Government
19.1.5 Rent
Directly Subsidized by Government
19.1.6 Confirming
Rental Information
19.1.7 Rent
Paid Directly to Landlords
19.1.8 Security
Deposits
19.1.9 Shared
Rent
19.1.10 Co-operative
Share Purchases
19.1.11 Mortgage
Payments
19.1.12 Net
Property Taxes as a Basic Need
19.1.13 Property
Taxes Included in Mortgage Payment
19.1.14 Property
Taxes Not Included in Mortgage Payment
19.1.15 Savings
Incurred from Pre-Payment of Taxes
19.1.16 Annual
Tax Reconciliation and Case Closure
19.1.17 Tax
Arrears
19.1.18 Tax
Penalties
19.1.19 Minor
Repairs
19.1.20 Major
Repairs
19.1.21 Remote
Housing Program (RHP)
19.1.22 House
Insurance
19.1.23 Rural
and Native Housing Program
19.2 Utilities and Fuel
19.2.1 Reconciliation
of Estimated Utility Costs
19.2.2 Rental
and Purchase of Essential Utility Appliances
19.2.3 Home
Insulation Program
19.2.4 Critical
Home Repair Program
19.2.5 Coin-Operated
Laundry Rates
SECTION
20 - BOARD AND ROOM ALLOWANCES
20.1 Adults
20.1.1 Parent and Child Rates
20.1.2 Maternity Homes
20.1.3 Excess Board and Room Rates
20.1.4 Per Diem Charges in Personal
Care Homes, Companion Care Homes, Palliative Care Hospices,
Chronic Care Facilities, and Mental Health Centres
20.1.5 Rates for Participants
in Personal Care Homes During a Temporary Absence from Placement
20.1.6 Temporary Absence from
a Private Boarding Home
20.1.7 Respite Care
20.1.8 Absentee Provisions for
Persons with Developmental Disabilities - In Residential Care
Facilities
20.1.9 Levels of Care - Persons
with Developmental Disabilities and Mental Illness and Aged
Infirm
20.2 Children
20.2.1 Children's
Board and Room Rates
20.2.2 Definition
of "Relative"
20.2.3 Part-Time
Board Rates for Children
20.2.4 Institutional
Rates for Children/Absentee Provisions
SECTION
21 -SPECIAL NEEDS
21.1 Special Needs
21.1.1 Special
Needs - Legislative Authority
21.1.2 Eligible
Households
21.1.3 Allowable
Items
21.1.4 Authorization
21.1.5 Freedom
of Information and Protection of Privacy Act (FIPPA) Fees
21.2 Employment Special Needs
21.2.1 Work Expenses
21.2.2 Community Service Order
/ Fine Option Programs
21.3 Child Care Special Needs
21.3.1 Child Care Transportation
and Daily Care Costs
21.3.2 Babysitting
and Other Services Provided by Relatives
21.4 Disability Special Needs
21.4.1 Income
Assistance for Persons with Disabilities (IAPD)
SECTION
22 - HEALTH NEEDS
22.1 Health Services Program
22.1.1 Health
Services Program
22.1.2 Health
Services Cards
22.1.3 Test
of Need
22.1.4 General
Assistance Participants
22.1.5 Participants
with Alternative Health Coverage
22.1.6 Health
Card Only
22.1.7 Single
Grant
22.1.8 Health
Services Only - Grandparented Participants
22.1.9 Hospital
Patients
22.1.10 Personal
Care Home Residents
22.1.11 Extended
Health Services Benefits
22.1.12 Drug
Purchases - Non-HS Card Holders
22.1.13 Prescription
Drugs - Control Procedures
22.1.14 Chiropractic
Treatment
22.2 Medical Services
22.2.1 Physicians'
Fees
22.2.2 Out-of-Province
Medical Costs
22.2.3 Extra
Billings from Physicians
22.2.4 Out-of-Province
Medical Premiums for New Arrivals to Manitoba
22.3 Transportation and Telephones for Health Reasons
22.3.1 Transportation - Health
Reasons
22.3.2 Wheelchair Transportation
- Medical and Related Activities
22.3.3 Emergency Health Transportation
22.3.4 Wheelchair Transportation
- Social Services
22.3.5 City of Winnipeg Ambulance
Department
22.3.6 Transportation to Evaluation
Training Centres
22.3.7 Traveling Meal Allowances
22.3.8 Inter-Municipal Livery
Rates
22.3.9 Telephones for Health and
Safety Reasons
22.4 Other Health Treatment and Equipment
22.4.1 Medical
Supplies and Equipment
22.4.2 Supplies
and Services - Personal Care Home Residents
22.4.3 Chiropody
and Podiatry
22.4.4 Acupuncture
22.4.5 Radioisotope
Material for Nuclear Medicine Examinations
22.4.6 Hearing
Aids
22.4.7 Family
Support Program
22.4.8 (deleted)
22.4.9 Supports
For Participants Enrolled In An Approved Program to Address
Addictions
SECTION
23 - FUNERALS
23.1 Funerals
23.1.1 EIA
Funerals - Persons Eligible
23.1.2 Requests
For Funeral Benefits
23.1.3 Testing
Financial Eligibility
23.1.4 Inter-Office
Transfer Of Service Requests
23.1.5 Manitoba
Funeral Services Association Agreement
23.1.6 No
Prior Notification Of Contract For A Funeral
23.1.7 Autopsy
Costs
SECTION
24 - LIENS AND RECOVERIES
24.1 Liens
24.1.1 Discharge
of Old Liens
24.1.2 Current
Causes for Lien Registration
24.1.3 Mortgage
Payments
24.1.4 Procedures
24.1.5 Liens
- Public Trustee
24.1.6 Lien
Avoidance - Earnings to Principal
24.1.7 Lien
Avoidance - Maintenance Income
24.2 Recoveries
24.2.1 Overpayment
- Definition
24.2.2 Causes
of Overpayments
24.2.3 Effect
of Circumstances Prior to Application
24.2.4 Legislative
Authority for Recovery of Overpayments
24.2.5 Rate
of Recovery
24.2.6 Calculation
of Overpayment
24.2.7 Common-Law
Unions
24.2.8 Lost
or Stolen Cash
24.2.9 (deleted)
24.2.10 (deleted)
24.2.11 Offence
and Penalty
24.2.12 (deleted)
24.2.13 Reconciliation
of Estimated Utility Costs
24.3 Administrative Error
24.3.1 Recovery of Overpayments
Due to Administrative Error
24.3.2 Splitting Overpayments
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