
The Vulnerable Persons' Commissioner is responsible for ensuring the protection of vulnerable persons' rights under the Act.
Anyone may apply to the Commissioner to appoint a substitute decision maker for a person the applicant believes to be a vulnerable person. A substitute decision maker may be appointed to make decisions about the vulnerable person's personal care and/or property.
When an application is received, the Commissioner conducts a preliminary investigation to determine if criteria established under the Act have been met. If the criteria appear to be met, the Commissioner asks a hearing panel to make recommendations on the application.
The hearing panel roster has members located throughout Manitoba and is comprised of relatives of vulnerable persons, lawyers and community members. When the Commissioner makes a referral, three members are appointed as a panel. One member is designated as the presiding member. After conducting the required hearing, the hearing panel makes recommendations to the Commissioner about:
At least seven days in advance, all parties to the hearing will be notified of the date, time, place and purpose of the hearing. Notice of the hearing will be provided to:
The vulnerable person is entitled to be present at the hearing. All other persons given notice and anyone else (with the consent of the vulnerable person or the hearing panel) may attend. Persons given notice may be represented by someone else if necessary. People given notice of the hearing who cannot attend, but would like to participate, should contact the Hearing Panel Coordinator. Where practical, hearings are held in the community where the vulnerable person lives.
The panel considers information presented at the hearing in order to make recommendations to the Commissioner. The hearing is conducted on an informal basis. The presiding member and panel will ask about the application. All parties to the hearing may present information and are encouraged to do so orally where possible. The panel will solicit and accept reports or other documentation. Participants must make factual statements and presentations in accordance with the Act. Although hearings are conducted informally, the civil standard of proof applies. Parties to the hearing must furnish any information, produce any record, paper or other material the panel requests.
Under the Act, all persons involved in the hearing (both before and after it takes place) must keep all information confidential.
At the end of the hearing, the panel members make written recommendations, and provide reasons for their recommendations, to the Commissioner. These recommendations apply only to matters the Commissioner has referred to the hearing panel. In addition to its recommendations, the panel will forward to the Commissioner any documents it has received and considered. The Commissioner considers the recommendations and supporting material, and decides to appoint or not to appoint a substitute decision maker. Soon after, the Commissioner sends a copy of the decision to all persons who were originally notified of the hearing.
The Commissioner's decision on the appointment of a substitute decision maker may be appealed to the Court of Queen's Bench by any person given notice of the hearing. The appeal must be filed and served within 30 days after a copy of the Commissioner's decision has been received, or within the time permitted by the court.
Hearing Panel Coordinator
400 - 326 Broadway
Winnipeg, MB R3C 0S5
(204) 945-6485
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Office of the Vulnerable Persons' Commissioner
305 - 114 Garry Street
Winnipeg, MB R3C 4V4
(204) 945-5039
Call 1-800-757-9857 toll-free outside Winnipeg