Manitoba Health, Seniors and Active Living

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Info Health Guide

What health services are not covered?

Quels sont les services qui ne sont pas couverts?While Manitoba Health, Seniors and Active Living insures a wide range of health services, some services not insured – you have to pay for these or private insurers may cover some of these costs. Some non-insured services include:

  • services that aren’t medically required
  • personal care home benefits outside Manitoba
  • private nursing
  • additional costs for a private or semi-private hospital room, or for a television, telephone or other non-standard room services
  • certain drugs, medications, vaccines, surgical supplies and other materials that may be charged directly to you following guidelines set by Doctors Manitoba (formerly the Manitoba Medical Association)
  • routine eye exams for anyone who is 19 to 64 years of age (these exams are covered for children and seniors)
  • elective (that is, not medically necessary) cosmetic or plastic surgery
  • services of a dietitian or psychologist in private practice
  • the services of a naturopath, chiropodist, podiatrist, acupuncturist or holistic medicine practitioner
  • services performed by audiologists, speech therapists, occupational therapists and physiotherapists in private practice outside of hospitals (services outside of a hospital do not usually require referral by a physician)
  • chiropractic services other than adjustments of the spinal column, pelvis, arms and legs
  • chiropractic treatments required as a result of a motor vehicle accident and covered by Manitoba Public Insurance
  • ambulance or taxi fares
  • care and treatment covered by organizations such as the Workers’ Compensation Board or the federal Department of Veterans’ Services
  • any health services provided at the request of a third party, such as examinations for employment, driver licensing, insurance purposes, travel or immigration
  • preparation of records, reports, certificates or testimony in a court of law
  • any procedures (such as laboratory tests or X-rays) related to an uninsured service
  • laboratory, X-ray, MRI, CT scans and ultrasound services provided in a nonapproved
  • experimental treatment
  • some telephone advice*
  • travel back to Manitoba if you have a health emergency outside of the province
More info

* Telephone advice from Health Links–Info Santé is free and available 24 hours a day, seven days a week:

204-788-8200 in Winnipeg
1-888-315-9257 Toll free

If you want to know if a specific service is covered, contact Manitoba Health, Seniors and Active Living, Client Services:

204-786-7101 in Winnipeg
1-800-392-1207 Toll free

Ambulance (Emergency Medical Service)

Manitoba’s emergency medical response system operates as one of the core services delivered by the regional health authorities. Manitoba Health, Seniors and Active Living does not insure ambulance transportation. For that reason, it is a good idea to have extra insurance (through a third-party provider such as Blue Cross, Voyager, CAA or a company or plan of your choice) so that if an emergency arises requiring an ambulance, you’ll be covered.

There are some instances where ambulance services are covered, including emergency air transportation for northern Manitobans and patients with needs that meet the requirements of the Manitoba Lifeflight Air Ambulance Program.

More info Website:
Lifeflight Air Ambulance