Manitoba

Manitoba Health, Healthy Living and Seniors

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Are You Covered?

Leaving Manitoba to Travel, Work, Study or Move:

What You Need to Know About Your Insured Health Benefits

When you leave the province, you can take steps to ensure you continue to receive benefits from Manitoba Health, Healthy Living and Seniors while you are away.

The coverage you receive, and the steps you need to take before you leave, may vary depending on the circumstances of your departure. Although Manitoba Health, Healthy Living and Seniors covers a broad range of insured health services, it’s important to know what is not insured so you can better plan for yourself and your family.

If you want to know if a specific service is covered, contact the contact the Insured Benefits Branch.

Forms


Do I have coverage when I visit another province or territory?

Yes. If you are visiting another Canadian province or territory and need hospital or medical care, show your Manitoba Health card. In most cases, the doctor and hospital bills will be sent directly to Manitoba Health, Healthy Living and Seniors for processing.

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Do I have coverage when I travel outside the country?

You are responsible for some of the costs of emergency hospital or medical care when you travel outside of Canada. That’s why it’s always a good idea to buy travel health insurance before you leave. Health care services in other countries, particularly the United States, can be significantly more expensive than here in Manitoba.

If you are admitted on an emergency basis to a hospital outside of Canada, Manitoba Health, Healthy Living and Seniors will pay for the services you need based on established daily rates. If you are seen in a hospital outpatient or emergency department, coverage is limited to a maximum of $100 CDN per visit. Physician services are covered at the same rates paid to Manitoba doctors.

In all cases, if the doctor or hospital bills you directly, be sure to get an original itemized receipt(s). Then, submit the receipt(s) within six months of the date you received care, along with an English translation if necessary, to the Insured Benefits Branch for reimbursement consideration.

For visits longer than three months, refer to the section below titled I'm moving away from Manitoba temporarily or taking an extended vacation. Am I still covered by Manitoba Health, Healthy Living and Seniors?

If you leave Manitoba specifically to receive care or treatment outside of Canada, you are fully responsible for the cost of these services. The only exception is when you have received prior approval from Manitoba Health, Healthy Living and Seniors. (See Out of Province Medical Referrals).

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What about prescription drugs?

For information on prescription drugs purchased outside of Manitoba, contact the Provincial Drug Plan at 204-786-7141, toll-free 1-800-297-8099 (within Manitoba). Prescription drugs purchased in countries other than Canada are not covered.

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I'm moving away from Manitoba temporarily or taking an extended vacation. Am I still covered by Manitoba Health, Healthy Living and Seniors?

If you are leaving Manitoba temporarily or taking an extended vacation, you should apply to the Registration and Client Services Unit for a Term Registration Certificate.  The terms of your coverage may be one of the following:

I will be travelling outside of Manitoba. What do I have to do to maintain my Manitoba Health, Healthy Living and Seniors coverage if I will be temporarily residing outside of Manitoba or Canada for an extended period, and plan on returning to reside in Manitoba? (Example: Extended vacation or travel):

If you are planning to reside outside of Manitoba for an extended period for the purposes of vacation or an extended travel leave, you can be absent from the province for up to seven months and remain eligible for Manitoba Health, Healthy Living and Seniors coverage.

To ensure that you remain eligible for Manitoba Health, Healthy Living and Seniors coverage during your extended absence, report any expected absence of 90 days or more in a 12-month period to Manitoba Health, Healthy Living and Seniors prior to your departure. Additionally, to ensure that you are eligible for out-of-country benefits while abroad, you must apply for a Term Registration Certificate, by providing the following prior to your departure:

  • A letter or completed Manitoba Health form pdf requesting continued coverage from Manitoba Health, Healthy Living and Seniors.  If you chose to write a letter, it should contain your full name, permanent Manitoba address and temporary new address, the date of departure and expected date of return to Manitoba, Manitoba Health number, and the names of any family members accompanying you.

Please note:  Manitoba Health, Healthy Living and Seniors recommends that you explore private insurance options along with your Manitoba Health, Healthy Living and Seniors coverage to ensure that you have sufficient coverage for all of your health care needs while out of the country. Please see the section titled What happens if I need to see a doctor or receive medical attention while away? for information respecting out-of-province and out-of-country coverage.

I’m a student.  What do I have to do to maintain my Manitoba Health, Healthy Living and Seniors coverage if I study in another province, territory, or country, and plan on returning to reside in Manitoba?

Any Manitoba resident who leaves the province temporarily to attend an accredited educational institution is eligible, provided the following requirements are met.

If you are a Manitoba resident leaving the province to attend school on a full-time basis, the following must be provided to Manitoba Health, Healthy Living and Seniors prior to your departure:

  • A letter or completed Manitoba Health form pdf requesting continued coverage from Manitoba Health, Healthy Living and Seniors.  If you chose to write a letter, it should contain your full name, permanent Manitoba address and temporary new address, the date of departure and expected date of return to Manitoba, Manitoba Health number, and the names of any family members accompanying you, and
  • A letter from an accredited educational institution confirming your full-time attendance and duration of studies.  You must reapply for coverage and provide confirmation for each subsequent year.

Once Manitoba Health, Healthy Living and Seniors receives the above mentioned documents, a Term Registration Certificate confirming your eligibility during your absence will be sent to you.

Moving for a temporary employment opportunity, and plan on returning to reside in Manitoba:

If you are employed outside of Canada with plans to return, you must provide Manitoba Health, Healthy Living and Seniors with a copy of your work contract that indicates the length of your work term.  If you intend to return to Manitoba, Manitoba Health, Healthy Living and Seniors may extend your coverage for up to 24 months.

NOTE:  If you plan on taking your spouse or children with you, please inform Manitoba Health, Healthy Living and Seniors to ensure their continued coverage.

What happens if I need to see a doctor or receive medical attention while away?

In Canada:
Show your Manitoba Health card to the physician.  The physician will either bill Manitoba Health, Healthy Living and Seniors directly for the services, or bill you, in which case you need to obtain an itemized receipt.  If you are billed directly, you will be eligible for reimbursement from Manitoba Health, Healthy Living and Seniors for insured services according to that province or territory’s fee schedule rate.

Outside Canada:
Payment of the bill may be your responsibility.

Manitoba Health, Healthy Living and Seniors provides coverage for emergency medical services received out of the country at the rates paid in Manitoba. Out-of-country emergency hospital services are paid at a per diem rate as set out in Manitoba’s provincial regulations. Please note that these payments may not provide full coverage of the amount charged by the foreign facility, and any balance owing to the foreign physician or facility will be your responsibility. For more information regarding out-of-province benefits you can visit Manitoba Health, Healthy Living and Seniors’s Out-of-Province webpage at www.gov.mb.ca/health/mhsip/leavingmanitoba.html.

If you have obtained a Term Registration Certificate prior to your departure, Manitoba Health, Healthy Living and Seniors will provide coverage for medically required non-emergency medical services received out of the country at the rates paid in Manitoba. Out-of-country hospital services in relation to medically required non-emergency medical services will be paid at a per diem rate as set out in Manitoba’s provincial regulations. Please note that these payments may not provide full coverage of the amount charged by the foreign facility, and any balance owing to the foreign physician or facility will be your responsibility.

Submit your original receipt to Manitoba Health, Healthy Living and Seniors for consideration of payment.  You will be reimbursed according to the rate which would have been paid had the same care been received in Manitoba.

NOTE:  Manitoba Health, Healthy Living and Seniors recommends that you explore private insurance options in addition to your Manitoba Health, Healthy Living and Seniors coverage to ensure that you have sufficient coverage for all of your health care needs while out of the country.

Where can I send/drop off my application for a Term Registration Certificate?

If you are planning on moving away from Manitoba temporarily, or taking an extended vacation, and wish to apply for continued health coverage, please contact Manitoba Health, Healthy Living and Seniors at:

Registration and Client Services Unit
Manitoba Health, Healthy Living and Seniors
300 Carlton Street
Winnipeg, Manitoba R3B 3M9
General Inquiries Line: 204-786-7101 or Toll Free: 1-800-392-1207
Fax:  204-783-2171 or Toll Free: 1-866-608-2983
Email:  InsuredBen@gov.mb.ca
TDD/TTY:  204-774-8618
TDD/TTY Relay Service outside Winnipeg:  711 or 1-800-855-0511

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What if I have to see a doctor while in another province?

Manitoba has agreements with all Canadian provinces (except Quebec) to allow physicians to bill your provincial health plan, although some physicians may choose to bill you directly.  If you are admitted to an approved hospital anywhere in Canada, Manitoba Health, Healthy Living and Seniors will pay the standard rate.  Because some services are excluded, you are encouraged to obtain additional health insurance before travelling.  Contact Manitoba Health, Healthy Living and Seniors for more information.

Note:  You must show your Manitoba Health card to the doctor or hospital.

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I'm moving away from Manitoba permanently. Am I still covered by Manitoba Health, Healthy Living and Seniors?

If you are leaving Manitoba permanently, you should apply to the Registration and Client Services Unit for an Out-of-Province Certificate.  The terms of your coverage may be one of the following:

  • If you are moving to another province or territory
    Coverage by Manitoba Health, Healthy Living and Seniors will continue for the remainder of the month in which you arrive in your new province or territory plus two additional months (except personal care home benefits).  Immediately upon arrival to your new province or territory, be sure to contact that province’s or territory’s health insurance plan to arrange for continuity of coverage.
  • If you are moving to another country
    Coverage by Manitoba Health, Healthy Living and Seniors will continue for the remainder of the month in which you leave Manitoba, plus two additional months.
  • If you are moving away from Manitoba and are a Temporary Foreign Worker or an International Student  Coverage by Manitoba Health, Healthy Living and Seniors will cease on the day that you depart from Manitoba.

If you are planning on moving permanently away from Manitoba, and wish to apply for continued health coverage, please contact Manitoba Health, Healthy Living and Seniors at:

Registration and Client Services Unit
Manitoba Health, Healthy Living and Seniors
300 Carlton Street
Winnipeg, Manitoba R3B 3M9
General Inquiries Line: 204-786-7101 or Toll Free: 1-800-392-1207
Fax:  204-783-2171 or Toll Free: 1-866-608-2983
Email:  InsuredBen@gov.mb.ca
TDD/TTY:  204-774-8618
TDD/TTY Relay Service outside Winnipeg:  711 or 1-800-855-0511

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If you have questions about your insured health benefits, call or write:

Insured Benefits Branch
300 Carlton Street
Winnipeg MB R3B 3M9

Telephone: 204-786-7101
Toll-free (in North America): 1-800-392-1207
Fax: 204-783-2171
Toll-free fax (in North America): 1-866-608-2983
TDD/TTY:  204-774-8618
TDD/TTY Relay Service outside Winnipeg: 711 or 1-800-855-0511