TeleCARE Manitoba -

Working together to manage your health

The TeleCARE Manitoba program is a telephone-based program that helps Manitobans with heart failure or Type 2 diabetes manage their condition. TeleCARE Manitoba is built on the successful congestive heart failure program operating since 2005 out of the Provincial Health Contact Centre. This program is targeted to Manitobans with limited access to chronic disease management services and supports.

At TeleCARE Manitoba, health-care providers specialized in chronic-disease self-management contact patients by phone according to an individualized call monitoring schedule. During these phone calls, the program staff assess the patient’s health, monitor any symptoms or problems, and provide education and tools for patients to better manage their own health. The team of health-care professionals at TeleCARE Manitoba also works with the patient’s primary health-care provider to address any identified health concerns. For patients without a telephone, this service can be provided by videoconference through the patient’s local MBTelehealth site.

Many resources have been developed and are available for download by health-care providers and patients. See the list of resources below.

Information for health-care providers:

• Diabetes health-care provider fact sheet [Français]
• Heart failure health-care provider fact sheet [Français]
• Frequently asked questions
• Poster [Français]
• Referral Form
• Letter to eligible patients (sample draft)
• Summary of key findings from the congestive heart failure program pilot

see also:  MOVING FORWARD IN INTEGRATING CHRONIC DISEASE MANAGEMENT WITH PRIMARY CARE - A Summary of Qualitative Findings from the Chronic Disease Management of Congestive Heart Failure via Health Lines Demonstration Project Congestive Heart Failure Quality Evaluation Report (March 2009)

Information for patients:

• Diabetes patient brochure [Français]
• Heart failure patient brochure [Français]
• Frequently asked questions
• Poster   [Français]

Video Clip – for providers and patients

To view a patient testimonial from the Congestive Heart Failure Program upon which TeleCARE Manitoba has been built, click the Play button.

This video is presented in Flash format. To view Flash, you must have the Adobe Flash Player installed - available as a free download.

For more information contact the TeleCARE Manitoba program (204) 788-8688 or toll free 1-866-204-3737, Monday to Friday, 8:00 a.m. to 8:00 p.m.