In- Person Service Standards

 Expected waiting times for service

• None

  Off-peak hours/best times to visit office

• Any time

  Hours of service

• 8:30 a.m. - 4:30 p.m., Monday - Friday

  Online Service Standards

 Expected waiting times for service

• None

  Off-peak hours/best times for electronic  access

• Any time

  Hours of service

• 24 hours a day, 7 days a week

Procedures for registering a complaint or compliment:

• Ask to speak to a Manager or the District Registrar
• Use our TELL US HOW WE ARE DOING form,
  and put the form in our CLIENT FEEDBACK box