Have a problem you need to resolve?
Sometimes things happen and you may not be sure what your rights and responsibilities as a tenant are. This page provides you with additional information as well as contact information if you require the assistance of someone at the Residential Tenancies Branch (RTB).
Your landlord has certain obligations in maintaining your rental unit.
The Residential Tenancies Act says that a landlord must provide and maintain the rental unit and residential complex in a state of good repair that complies with health, building and occupancy standards.
If you need to get something fixed in your unit, you should give your landlord a written request to do the work within a reasonable period. You should keep a copy of your request for your own records.
When asking your landlord to do repairs, you need to consider how long it should take to do the work and whether it’s possible for the landlord to do it. Some repairs, like roofing, can only be done on a seasonal basis.
If your landlord doesn’t do the repairs, you can contact the Branch to ask for help and to find out what your options are.
Call or contact RTB in Winnipeg, Brandon or Thompson if:
What will the Branch do: