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Manitoba elicensing
Contact Us
For assistance with the Manitoba e-licensing system, contact the Help Desk at 1-877-880-1203 or email elicensing@gov.mb.ca.
Key Contact Information:
- Phone support (Help Desk): at 1-877-880-1203 (hours of operation below)
- Email: elicensing@gov.mb.ca
- Website: www.manitobaelicensing.ca
- In-person (Winnipeg): 118-1181 Portage Avenue, Winnipeg
- Client Information Unit: 1-800-214-6497
Phone Support
To purchase your licence over the phone, call our sales agents at 1-877-880-1203
Note: Licences that include game tags will require mail delivery of 10 business days.
Hours of Operation:
March 1 to November 30 – 8:00 a.m. to 9:00 p.m. CST (seven days a week)
December 1 to February 28 – 8:00 a.m. to 5:00 p.m. CST (seven days a week)
Call center will be closed on the following dates in 2026
- January 1 – New Years Day
- February 16 - Louis Riel Day
- April 3 - Good Friday (date variable by year)
- April 5 - Easter Sunday (date variable by year)
- May 19 - Victoria Day
- July 1 - Canada Day
- August 3 - Terry Fox Day
- September 7 - Labour Day
- September 30 - Truth and Reconciliation Day
- October 12 - Thanksgiving Day
- November 11 - Remembrance Day (service only available from 1:00 pm to 9:00 pm CST)
- December 25 – Christmas Day
Website Phone Support
Call the Help Desk at 1-877-880-1203 for support with using the website (including issues with purchasing licences through the website) or for information requests.
Hours of operation:
- Same as above
Additional Information:
- Lost account info: Call 1-877-880-1203 to find or reset account details.
- Vendors: Licences can also be purchased at participating retailers and government offices.
- Draws: For questions regarding multi-level draw applications, call 1-800-214-6497