Update on Public-facing Services at 300 Carlton St.

July 16, 2020

  • To support social distancing efforts, Manitoba Health, Seniors and Active Living (MHSAL) temporarily closed its in-person Registration and Client Services Office at 300 Carlton Street in March 2020.
  • Staff have continued to register clients for Manitoba health coverage and Manitoba Pharmacare benefits through email, phone, fax and mail.
  • Public-facing services at 300 Carlton Street will remain temporarily closed at this time. The department is actively planning and exploring all options (including making any changes required to the physical environment) to safely reopen in-person services.
  • We value your thoughts. Manitobans can provide comments, suggestions, questions, or complaints to AskHealth using the online form available here: https://forms.gov.mb.ca/Ask_Health/.
  • Updates to information on COVID-19 in Manitoba can be found at:  manitoba.ca/covid19/.
  • Registering for a Manitoba Health Card:

    Please be assured that staff will continue to register residents for Manitoba health coverage through email, phone, fax, and mail. 

    Please contact our office at the following:
    Phone: 204-786-7101; toll free:1-800-392-1207
    TDD/TTY:  204-774-8618
    TDD/TTY Relay Service outside Winnipeg:  711 or 1-800-855-0511
    Fax:  204-783-2171
    Email: insuredben@gov.mb.ca
    Mail: 300 Carlton St, Winnipeg, MB R3B 3M9

    A new or updated Manitoba Health card will be mailed to your address within 7 to 10 business days. Should you require emergency health services prior to receiving your Manitoba Health card in the mail, please contact our office and your Manitoba Health card numbers can be provided to you by phone or email.

    Additional information about Manitoba health coverage is available here: www.gov.mb.ca/health/mhsip/index.html 

  • Applying for Pharmacare Benefits

    Please be assured that staff will continue to process Pharmacare applications received by mail or fax.

    Please contact our office at the following:

    Phone: 204-786-7141 or toll free in Manitoba at 1-800-297-8099
    TDD/TTY: 204-774-8618
    TDD/TTY Relay Service outside Winnipeg: 711 or 1-800-855-0511
    Fax: 204-786-6634
    Email: pharmacare@gov.mb.ca
    Mail: 300 Carlton St. Winnipeg, MB R3B 3M9

    Additional information about the Pharmacare program is available here: www.gov.mb.ca/health/pharmacare/apply.html.