Electronic Application Forms (eForms)

All Individual licence applications for a security guard and/or private investigator licences must be submitted using the e-Form online application.

Important:

• Please DO NOT submit more than one eForm application form. The application fee is non-refundable. If you submit more than one application, the additional fees will not be refunded, and no credit will be issued.
• Only the applicant themselves may submit their application form.
• Please ensure that you submit all documents needed with your application. You cannot go back to your application to add to it later.

Application Confirmation

• Please note your confirmation number which appears on the screen after submitting your eForm application. You will not receive a confirmation email with this information, we recommend that you record this information for your records.

When will I receive my licence?

• Proof of payment for your application is not considered confirmation that your licence has been issued or approved.
• A licence will be issued once the application is reviewed and the licence has been approved.
• Licence cards will be sent by postal mail to the applicant’s mailing address once the licence has been issued.
• You may work only once you have received your licence card in the mail.

Uploading Documents:

• Documents uploaded to the eForm must be .jpeg file format
• Documents uploaded to the eForm cannot be shared from your computer or device, they must be saved and uploaded to the eForm. You may get an error message if the documents you are trying to upload are shared from a drive.

Application Requirements:

Complete information on application requirements can be found in the how to apply section of the program website.

E-Form FAQ:

1. I already submitted my application form by email. Should I still submit an eForm?
1. Applications that were sent by email before February 15, 2025 will be processed.
2. Applications submitted after February 15, 2025 must be submitted using the eForm.
3. If you sent an application by email which was reviewed by our staff as incomplete, please use the eForm to re-submit your complete application and include the missing or required information.
2. I submitted my application, but I forgot to include a document or some information. How do I submit the additional information or document?
   1. Please send an email to the program with the document or information that you wish to add to your application at infopisg@gov.mb.ca. Please label your email with your full name and date of birth or licence number and the confirmation number of your eForm application.
3. I submitted my eForm application and a confirmation number displayed on my screen but I did not receive a confirmation email afterwards. Was my eForm submitted?
   1. Yes. If the confirmation screen appears on your screen after submitting your eForm and processing the payment, your application has been submitted. You will not receive a receipt or confirmation by email to your email account.
   2. Please note or record your confirmation number from the screen for your records.
4. Please ensure you submit your identification documents with your eForm application. One piece of identification is required from each list of acceptable identification documents. Please see the acceptable identification documents under how to apply on the program webpage.
5. I completed the eForm application but I did not pay the licence fee, has my application been submitted?
   1. No. You must press the submit button at the end of the eForm and process your payment of the licence fee for your application to be submitted.
   2. If you print a copy of your application form, that does not mean your application was submitted. You must press submit and process payment for your application to be submitted.
6. Which e-form should I use, New or Renewal?
   1. Use the New licence application form for:
      • applicants who have not previously held a licence in Manitoba
      • applicants for a temporary licence
      • applicants who held a previous licence, but it has been expired for more than 30 days
      • licence holders from another province who have moved to Manitoba and wish to apply for a Manitoba licence
      • applicants who hold a licence for security guard or private investigator and wish to add the other licence type to obtain a dual licence (licensed for both private investigator and security guard)
   2. Use the Renewal licence application form for:
      • Current licence holders who are applying to renew their licence before it expires
      • Current licence holders who are LESS than 30 days past the expiry date on their licence.
7. I submitted my application, and I received a confirmation number, does this mean that my licence is now valid?
   1. No. Your licence has not yet been issued. You will receive an email when your licence application has been processed and your licence has been issued.
   2. You may work once you receive your licence card in the mail.
8. I received an email which said that my licence application was processed or that my licence was issued, am I able to work as a security guard or private investigator?
   1. No, you must have your licence card to work.
   2. You may work once you have received your licence card in the mail.
9. I received an email which said that my licence application was incomplete. What does this mean?
   1. Your application could not be processed because there was missing information or documents which could not be read.
   2. You have 90 days from the date on this email to submit the required information. After 90 days, if you have not responded with the required information, the application will be closed.
   3. A licence may only be reviewed and/or approved once a complete application has been received.