FAQs

  1. What is a Carrier?
  2. Why is it important to understand my Carrier Profile?
  3. How are my Thresholds calculated?
  4. How do I access my Carrier Profile?
  5. Can anyone see my Carrier Profile?
  6. Why would anyone else want to see my Carrier Profile or C-Snap?
  7. What is the link between Carrier Profiles and Audits?
  8. Do convictions, accident and CVSA inspection results performed in the United States go on my Carrier Profile?

1. What is a Carrier?

A carrier is the registered owner of any truck or truck tractor with a gross vehicle weight of 4,500kg or more, or a passenger vehicle that is designed to carry 11 or more people (including the driver). Vehicles that meet this definition but are used solely for personal (non-commercial) use are exempt.

2. Why is it important to understand my Carrier Profile?

The Carrier Profile is an excellent tool for carriers to monitor the performance of their drivers and vehicles.  If they identify problems, they can take quick action to ensure the thresholds stay within acceptable limits.

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3. How are my Thresholds calculated?

There is a formula that uses the points in the various categories and the carrier’s fleet size to calculate the thresholds for convictions, CVSA inspections and accidents. 

4. How do I access my Carrier Profile

You can view your Carrier Profile online. You will need to call 204-945-6748 to receive your password. You may also get a paper copy of your Carrier Profile, by mailing or faxing a signed request on company letterhead to:

Commercial Vehicle Safety and Permits
Unit C 1695 Sargent Ave,
Winnipeg, MB R3H 0C4
Fax: 204-948-2078

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5. Can anyone see my Carrier Profile?

No, only you can see all the details of your Carrier profile. However, the public has access to what is called the Carrier Snapshot (C-SNAP). The C-SNAP site provides free public access to Safety Rating information on carriers that are based in Manitoba. C-SNAP provides general carrier information such as a carrier's National Safety Code, Safety Fitness Certificate and DOT numbers, fleet size, insurance coverage, CVSA inspection results, and Safety Rating. It does not provide any of the confidential detail regarding on-road incidents.

6. Why would anyone else want to see my Carrier Profile or C-Snap?

Shippers may want to check a carrier’s profile when deciding which carrier to choose.  And some insurance companies may offer discounts (or charge more) depending on a carrier’s safety record.

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7. What is the link between Carrier Profiles and Audits?

In order for a carrier to move into a “Satisfactory” Safety Rating status, the carrier needs to have passed a facility audit and have acceptable (under  85%) threshold levels in their Carrier Profile. Plus, poor carrier profile thresholds (over 85%) can trigger an audit. 

8. Do convictions, accident and CVSA inspection results performed in the United States go on my Carrier Profile?

Yes. Just as with other Canadian jurisdictions, United States data is included on your Carrier Profile as well. Currently, only CVSA inspection results are transmitted from the United States.

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