Municipal and Northern Relations

Municipal Service Delivery Improvement Program

The Municipal Service Delivery Improvement Program provides municipalities and planning districts with financial support to complete value-for-money service delivery reviews of programs and services. These reviews can help municipalities and planning districts improve service delivery, streamline functions, and find cost efficiencies. Any savings that result from these initiatives stay with municipalties and can be reallocated to other priorities in the community.
Municipalities and planning districts will work directly with a third-party consultant from a list of prequalified firms to manage a service delivery review. They will analyze the effectiveness, efficiency and economy of dollars spent on services or programs that have been identified by the municipalities or planning district. At the end of this process, the municipality or planning district will own a report of their analysis and actionable recommendations, which must be posted publicly and submitted to the Minister of Municipal Relations. The consultant will bill costs for their work directly to the Manitoba Government.
For final reports from previous MSDIP intakes click here.
To be eligible, the review must:
  • Evaluate core operating services or programs such as transportation, safety and protection, water and sewer, recreation and culture, waste management, planning, general government administration or other core operational services.
  • Be supported by a municipal Council resolution provided with the application.
  • Result in a report that includes specific and actionable recommendations for cost savings and improved efficiencies.
Reviews that include the following will not be accepted:
  • Opportunities for revenue generation or reductions in front line services.
  • Objectives that extend beyond municipal or planning district accountability/jurisdiction.
  • Applications for new programs or services not currently offered by the municipality
The deadline to apply under the third intake is September 15, 2023. Additional information and the application package (including program guidelines and FAQs) is available on Manitoba Municipalities Online. A supporting council resolution is required for each application.
For general inquiries or questions, please send an email to:
A program committee will evaluate applications based on:
  • Return-on-investment / service delivery improvements
  • Project alignment with program guidelines
  • Promotion of joint or regional municipal projects
  • Demonstrated financial need
  • Balanced regional representation
The committee holds the discretion to include other evaluation factors not listed.
The following consultants have been pre-qualified by the Manitoba Government through a competitive request for proposals process:
  1. Pricewaterhouse Coopers LLP
  3. MNP LLP
  4. BDO Canada LLP
  5. Exchange Chartered Professional Accountants LLP
  6. Deloitte LLP