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The Accessibility for Manitobans Act became law on December 5, 2013. The purpose of the legislation is to provide a clear and proactive process for the identification, prevention and removal of barriers that prevent people disabled by barriers from full participation. The Accessibility for Manitobans Act will accomplish this by developing accessibility standards with respect to customer service, information and communication, transportation, employment and the built environment.
Accessibility standards are the building blocks of real, measurable and effective changes to accessibility. Standards will be adopted as regulations setting out requirements for identifying, preventing and removing barriers. The Minister responsible for Persons with Disabilities has identified customer service as the first priority area for standard development. All standards created under the Act will apply to the provincial government, the broader public sector and the private and not-for-profit sectors of Manitoba.
Discussion Paper on an Initial Proposed Customer Service Standard (pdf)
Discussion Paper on an Initial Proposed Customer Service Standard (word)
The Accessibility for Manitobans Act (pdf)
The Accessibility for Manitobans Act (word)
Introducing The Accessibility for Manitobans Act (pdf)
Introducing The Accessibility for Manitobans Act (word)
Terms of Reference of the Customer Service Standard Development Committee (pdf)
Terms of Reference of the Customer Service Standard Development Committee (word)
Ontario Regulation – Accessibility Standards for Customer Service (pdf)
Ontario Regulation – Accessibility Standards for Customer Service (word)
For more information regarding accessibility legislation and related documents, please go to Accessibility Advisory Council and Accessibility Legislation.
Our vision is a fully accessible Manitoba, where all abilities are valued, diversity and independence are celebrated, barriers are removed and human rights are protected.
Mission: The DIO was established to support the Province of Manitoba in promoting the participation of persons with disabilities as full citizens in all aspects of society within the framework of public policy and programs of the provincial government.
The DIO is guided in its work by the United Nations Convention on the Rights of Persons with Disabilities.
For highlights of the 2011-12 DIO Annual Report, please see the Fall 2012 DIO E-Newsletter.