Header Side Menu Content Footer
Government of Manitoba
Manitoba Disabilities Issues Office

Please join the Disabilities Issues Office in celebrating the

United Nations (UN) International Day of Persons with Disabilities

UN Convention

Wednesday, December 3, 2014 9:30 to 11:30 a.m.
(Registration is at 9:00 a.m.)
Main Floor, MTS Classroom Canadian Museum for Human Rights 85 Israel Asper Way, Winnipeg MB

Program Highlights Include:

  • Update on The Accessibility for Manitobans Act

  • Presentation: “Disabling Poverty, Enabling Citizenship” by Michael Prince, Lansdowne Professor of Social Policy, University of Victoria

  • Manitoba Initiatives to Improve the Well Being of Persons with Disabilities

  • Museum Tour (Noon) at discounted rate of $10.00

Please register for the event and tour by Friday, November 28, 2014, with Tracy at the DIO by e-mail Tracy.MacMillan@gov.mb.ca or call (204) 945-7613, or Toll-Free at 1-800-282-8069, ext. 7613.

ASL, CART and attendants will be provided. Let us know if you require other disability accommodations, and help us create a scent-free environment.

Wheelchair SymbolClosed Captioning (CC) SymbolSign Language Interpretation


Customer Service Standards Development Committee

The Accessibility for Manitobans Act became law on December 5, 2013. The purpose of the legislation is to provide a clear and proactive process for the identification, prevention and removal of barriers that prevent people disabled by barriers from full participation. The Accessibility for Manitobans Act will accomplish this by developing accessibility standards with respect to customer service, information and communication, transportation, employment and the built environment.

Accessibility standards are the building blocks of real, measurable and effective changes to accessibility. Standards will be adopted as regulations setting out requirements for identifying, preventing and removing barriers. The Minister responsible for Persons with Disabilities has identified customer service as the first priority area for standard development. All standards created under the Act will apply to the provincial government, the broader public sector and the private and not-for-profit sectors of Manitoba.

Discussion Paper on an Initial Proposed Customer Service Standard (pdf)
Discussion Paper on an Initial Proposed Customer Service Standard (word)


More Information

Reference Material

The Accessibility for Manitobans Act (pdf)
The Accessibility for Manitobans Act (word)

Introducing The Accessibility for Manitobans Act
(pdf)
Introducing The Accessibility for Manitobans Act
(word)

Terms of Reference of the Customer Service Standard Development Committee (pdf)
Terms of Reference of the Customer Service Standard Development Committee (word)

Ontario Regulation – Accessibility Standards for Customer Service (pdf)
Ontario Regulation – Accessibility Standards for Customer Service (word)

For more information regarding accessibility legislation and related documents, please go to Accessibility Advisory Council and Accessibility Legislation.


Disabilities Issues Office (DIO)

Our vision is a fully accessible Manitoba, where all abilities are valued, diversity and independence are celebrated, barriers are removed and human rights are protected.

Mission:  The DIO was established to support the Province of Manitoba in promoting the participation of persons with disabilities as full citizens in all aspects of society within the framework of public policy and programs of the provincial government.

The DIO:

  • supports the Minister responsible for Persons with Disabilities in ensuring the development of disability inclusive policies and programs

  • supports accessibility legislation in Manitoba, serving as the Secretariat to the Accessibility Advisory Council and promoting accessibility legislation throughout Manitoba

  • identifies and helps address issues to enhance government initiatives affecting persons with disabilities

  • promotes positive attitudes about disability to help make Manitoba a more inclusive society for persons with disabilities

  • supports communication between the disability community and government through regular consultation

  • focuses on long term policy change.

The DIO is guided in its work by the United Nations Convention on the Rights of Persons with Disabilities.

For highlights of the 2011-12 DIO Annual Report, please see the Fall 2012 DIO E-Newsletter.



Share This