Manitoba Labour and Immigration

To comply with the Act, regulators have a general duty to provide registration practices that are transparent, objective, impartial and fair. Their specific duties are:

• Provide applicants with clear information concerning:
  • Registration practices
  • Length of time the registration process usually takes
  • Internal review or appeal process
  • Registration requirements and assessment criteria
  • Acceptable alternative requirements
  • Applicant supports
  • Registration fees

• Make registration decisions within a reasonable time
• Provide written responses within a reasonable time concerning registration decisions or decisions on internal reviews or appeals

• Provide applicants with the opportunity to make submissions respecting any internal review or appeal
• Specify whether submissions are to be made orally, electronically or in writing
• Provide applicants with information about their review or appeal rights and the procedures and time frames involved
• Ensure decision-makers in the review or appeal process are independent of those involved in the registration process

• Provide information regarding the type of qualifications documentation required and any acceptable alternatives
• Ensure qualifications assessments by regulators or any third party are transparent, objective, impartial and fair

• Ensure individuals assessing qualifications or making registration, appeal or review decisions are properly trained

• Provide applicants with access to their application records, limited only by legal exceptions, privacy concerns, public safety or the integrity of the registration process
• Apply severability in cases where records contain information regulators cannot disclose
• Establish a process to consider requests for records
• Charge fees for record access only if estimates are provided and fees do not exceed cost recovery
• Waive fees when deemed fair and equitable