The Consumer Protection Division supports and protects the interests of Manitoba consumers, citizens, businesspeople, landlords, and tenants.
Every day, Manitobans interact in the marketplace - buying and selling products and services, renting or owning their homes - and experience important life events such as births, deaths and marriages. Our role at the Consumer Protection Division is to help make sure that marketplace interactions occur in a fair and consistent way and that life events are properly recorded to protect identity and personal information. We do this through a wide range of activities, from administering the provincial legislation for which we are responsible; registering births, marriages and deaths, and issuing certificates to eligible individuals; regulating pay day lenders; licensing door-to-door sellers and collection agents; investigating and mediating disputes between landlords and tenants, consumers and businesses; adjudicating disputes between landlords and tenants; and assisting appellants and hearing appeals concerning benefits under the Personal Injury Protection Plan of Manitoba Public Insurance Corporation.
Through our work we are guided by a belief that informed consumers and a balanced regulatory framework help encourage competition, stimulate innovation and economic development, and build confidence in the marketplace and in our communities.
We invite you to visit our web pages to learn more about the work we do and how it benefits you and all Manitobans. Links to our various branches, commissions and agencies can be found in the navigation panel to the left.