
The Consumer Protection Office administers consumer protection legislation for the province
of Manitoba. The statutes include: The Consumer Protection Act, The Business
Practices Act, The Personal Investigations Act, The Charities
Endorsement
Act, The Hearing Aid Act and The Bedding, Upholstered and Stuffed Articles
Regulation under The Public Health Act. In the course of our duties, we:
The Consumer Protection Office hears, mediates and investigates consumer-related
complaints. When the Office receives a complaint, it considers the rights and
responsibilities of each party. Not all matters are covered by legislation. In
those situations, the Office offers an opportunity to resolve the problem through a
voluntary process of dispute resolution/mediation.