The Consumer Protection Office administers consumer protection legislation for the province of Manitoba. The statutes include: The Consumer Protection Act, The Business Practices Act, The Personal Investigations Act, The Hearing Aid Act and The Bedding, Upholstered and Stuffed Articles Regulation under The Public Health Act. In the course of our duties, we:
- Licence and regulate payday lenders
- Licence companies and individuals that direct sell
- Licence collection agents and register collectors
- Certify hearing aid dealers
- Register manufacturers and renovators of stuffed articles
The Consumer Protection Office hears, mediates and investigates consumer-related complaints. When the Office receives a complaint, it considers the rights and responsibilities of each party. Not all matters are covered by legislation. In those situations, the Office offers an opportunity to resolve the problem through a voluntary process of dispute resolution/mediation.
Consultation – Amendment to The Business Practices Act
The Motor Vehicle Information Disclosure Regulation, Manitoba Regulation 99/2011, under The Business Practices Act will be repealed. Similar information disclosure provisions will appear in a regulation to be made under Part XXIV (Motor Vehicle Advertising and Information Disclosure) of The Consumer Protection Act.Should you have any feedback, questions or comments please submit them to the Consumer Protection Office at firstname.lastname@example.org.