| The Government of Manitoba is
distributing this news release on behalf of the Province of Manitoba and the City of
Brandon. January 7th, 2004
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Convergys Corporation selects Brandon, Manitoba for expansion.
Brandon, MB - Convergys Corporation, the global leader in integrated billing, employee
care, and customer care services provided through outsourcing or licensing, is expanding
its Manitoba operations into Brandon, pending City Council's approval of a lease agreement
on January 8th, 2004.
Gloria Griffin, senior director of Site Planning and Development with
Convergys Corp, Minister of Industry, Economic Development and Mines Scott Smith,
Minister of Energy, Science and Technology, Tim Sale, MLA for Brandon
East, Drew Caldwell, and Mayor Dave Burgess made the
announcement today at the future site of the Convergys facility, 638 Princess Avenue,
Brandon, Manitoba. The joint announcement reflects the collaborative effort put forth by
Convergys, the City
of Brandon, and the Province of Manitoba in bringing Convergys to Brandon. The
partnership between the three parties will result in a positive economic impact for years
to come.
In making the announcement, Convergys shared that it will be seeking to locate in a
37,000 square foot location in downtown Brandon. The company anticipates that the Brandon
operation will employ 300 people by the end of year two. The operation will be officially
opened in July 2004. "Convergys is dedicated to meeting the high standards of billing
and customer relationship management services that our clients expect and deserve,"
said Gloria Griffin. "We look forward to working with the talented people of Brandon
to build a successful business and a good relationship that allows us to give back to the
community."
"Today's announcement is good news for people of Brandon and the Westman
region," said Smith. "By choosing to establish their operations in Brandon,
Convergys will spur job creation and economic spin-offs for the local community. The
company's commitment to downtown will also help support efforts to revitalize the downtown
area. We are pleased to join with the City of Brandon to welcome Convergys as a new member
of the local business community."
"Our government is pleased to work with our partners to help realize this
investment in Brandon," said Drew Caldwell, MLA for Brandon East on behalf of Diane
McGifford, Minister of Advanced Education and Training. "The new training
opportunities that will be created as a result of this investment will benefit the local
workforce and help to meet the need for skilled labour by the local business
community."
"We are very pleased to welcome Convergys to our growing city. The City of
Brandon's investment in the municipally owned former library arts building speaks to the
City's commitment to attracting new business to the city and supporting downtown
revitalization," said Mayor Dave Burgess.
"Today's announcement will result in hundreds of jobs for Brandon and the downtown
location will strengthen revitalization efforts currently underway in the area. In
choosing Brandon, Convergys recognized our advanced communications technology, low cost of
doing business and access to qualified and committed labour force," said Sandy
Trudel, acting Economic Development Officer.
Currently, Convergys employs more than 11,000 people in Halifax, New Glasgow, Winnipeg,
Ottawa, Welland, Kamloops, Edmonton, Lethbridge, Red Deer and St. John's, Newfoundland.
About Convergys
Convergys Corporation (NYSE: CVG), a member of the S&P 500 and the Forbes' Platinum
400, is the global leader in integrated billing, employee care, and customer care services
provided through outsourcing or licensing. We serve top companies in telecommunications,
Internet, cable and broadband services, technology, financial services, and other
industries in more than 40 countries. We also provide integrated, outsourced, human
resource services to leading companies across a broad range of industries.
We bring together world-class resources, software, and expertise to help create
valuable relationships between our clients and their customers and their employees. This
commitment is validated by the more than 1.5 million individual bills our software
produces each day to support more than 120 million subscribers, and by the more than 1.7
million separate customer and employee contacts we manage each day, both live and via
electronic interaction.
Convergys[r] employs more than 48,000 people in 50 customer contact centres and in our
data centres and other offices in the United States, Canada, Latin America, Europe, the
Middle East, and Asia. Convergys is on the net at www.convergys.com,
and has world headquarters in Cincinnati.
News Media Services, Rm 29, Legislative Bldg.
Winnipeg, Manitoba, Canada R3C 0V8
Ph: (204) 945-3746 Fax: (204) 945-3988
E-MAIL nmservices@leg.gov.mb.ca
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