Novel Coronavirus COVID-19
 


 

Information and Support for Manitobans


On this page:



Public Health Orders
Public health orders were issued on March 30th and come into effect at 12:01 a.m. on April 1. Please visit the State of Emergency page to see if these orders affect you.




Supports for Individuals


Manitoba Protection Plan

As part of the Manitoba Protection Plan, the Manitoba government has implemented a number of initiatives to support Manitobans throughout the COVID-19 pandemic.


The $120 million Manitoba Risk Recognition Program provides a one-time payment to low-income, essential, front-line workers, who have taken extraordinary risks to keep Manitobans safe during the period of March 20, 2020 to May 29, 2020 of the COVID-19 pandemic.


The Disability Economic Support Program provides a one-time $200 benefit to lower-income Manitobans with disabilities receiving Employment and Income Assistance benefits.


Student Jobs MB is a new way to connect you directly to jobs. This free app matches you to jobs in your area or around Manitoba with the click of a button.

For more information and to register, visit www.studentjobsmb.ca.



For more information about job opportunities and Government of Manitoba hiring programs for students and youth, visit www.gov.mb.ca/jec/syeo/index.html

For all workers it is always a good practice to:

  • Maintain at least 2 meters of separation between employees, customers and visitors.
  • Frequently wash your hands with soap and water for at least 20 seconds. When soap and running water are unavailable, use an alcohol-based hand rub with at least 60% alcohol. Always wash hands that are visibly soiled.
  • Avoid touching your eyes, nose, or mouth with unwashed hands.
  • Practice good respiratory etiquette, including covering coughs and sneezes.
  • Do not share dishes, cups, eating utensils or other shared belongings. After using these items, wash them with soap and water.
  • If you feel sick, stay home.
For more information on safety measures to be followed in the work place, please visit Safe Work Manitoba at www.safemanitoba.com and Canadian Centre for Occupational Health and Safety at www.ccohs.ca.

The Seniors Economic Recovery Credit provides a $200 one-time, refundable tax credit to Manitoba seniors facing additional costs due to the COVID-19 pandemic, such as grocery deliveries and technology purposes to stay connected to loved ones.


The province is providing the following protections for the next six months until Oct. 1:

  • instructing Manitoba Hydro, Centra Gas and Manitoba Public Insurance (MPI) to not charge interest or penalties in the event that Manitobans are unable to pay at this time;
  • instructing MPI to relax ordinary practices on policy renewals and collections;
  • instructing Manitoba Liquor and Lotteries not to charge interest on receivables from restaurants, bars and specialty wine stores;
  • supporting Workers Compensation Board (WCB) to do the same and asking WCB to extend relief from penalties for late payments;
  • directing Manitoba Hydro and Centra Gas to not disconnect customers during these times; and
  • working with municipal partners to ensure municipalities do not charge interest on provincial education taxes and school division fees and the province is encouraging municipalities to do the same with respect to their own taxes and will start discussions to support implementation.

More Information:

News Release: April 3, 2020 - Province Announces over $100 Million in support and relief for Manitoba's fight against COVID-19


The Manitoba government is investing more than $4.5 million in the mental health of Manitobans by introducing a program to help address anxiety caused by the COVID-19 pandemic.

More Information:

Care for Your Mental Health - Virtual Therapy Program

News Release: March 27, 2020 - Province Launches Program to Help Manitobans Cope with Anxiety Related to COVID-19.


Information on programs and services for child care providers and parents in need of child care during the COVID-19 pandemic.


The Manitoba government announced a freeze on all rent increases set to take effect between April 1 and May 31.  The Residential Tenancies Branch (RTB) and Residential Tenancies Commission have postponed all non-urgent hearings, which means tenants cannot be evicted unless there is a risk to health and safety or concerns about illegal activity.

For more information:

Tenants and landlords who need more information should contact the RTB at 204-945-2476, 1-800-782-8403 (toll-free) or rtb@gov.mb.ca.  Manitobans can also visit the Residential Tenancy Branch website.

If you have any questions about filing an appeal, contact the Residential Tenancies Commission at 204-945-2028 or rtc@gov.mb.ca or visit the website.

Expanded Shelter Capacity

The Manitoba government will add more than 140 new shelter beds to support people affected by homelessness and allow for social distancing protocols as part of the province’s broader Manitoba Protection Plan response to COVID-19. Up to $1.2 million will be invested at several locations in Winnipeg to:

  • repurpose a vacant Manitoba Housing building on Sargent Avenue to create 31 new beds;
  • add 35 beds provided by the Salvation Army at its Martha Street location;
  • expand Siloam Mission’s capacity by 50 beds; and
  • move individuals currently using the Salvation Army’s SonRise Village to alternate locations, making its 26 beds available for new clients.

Information for Shelters

The Manitoba government has created fact sheets, posters and other resources for shelters and agencies to share with their clients to help stop the spread of COVID-19.


Employment Standards Regulation Temporary Exemption

The Manitoba government is adding a temporary exception to employment standards regulations to give employers more time to recall employees laid off as a result of COVID-19.

More information:
News Release: March 27, 2020 - Province Announces Temporary Exception to Employment Standards Layoff Rules During COVID-19 Pandemic.

Information for employees during COVID-19.

Canada's COVID-19 Economic Response Plan


Manitoba is taking steps to make home and business property insurance more affordable to Manitobans by accelerating the removal of $75 million of annual PST from residential and business properties, effective July 1.  This will save residential property owners an estimated $38 million per year and business property owners $37 million a year.


Canada Emergency Response Benefit
If you have stopped working because of COVID-19, the Canada Emergency Response Benefit (CERB) may provide you with temporary income support. The CERB provides $500 a week for up to 16 weeks.

Employment Insurance Sickness Benefits
Employment Insurance (EI) sickness benefits provide up to 15 weeks of income replacement and is available to eligible claimants who are unable to work because of illness, injury or quarantine, to allow them time to restore their health and return to work. Canadians quarantined can apply for Employment Insurance (EI) sickness benefits.

Employment Insurance Work-Sharing Program Enhancements
Work-Sharing (WS) is an adjustment program designed to help employers and employees avoid layoffs when there is a temporary reduction in the normal level of business activity that is beyond the control of the employer. The measure provides income support to employees eligible for Employment Insurance benefits who work a temporarily reduced work week while their employer recovers.

GST Credit
You will get an extra payment amount automatically if you normally receive the GST/HST credit and have filed a 2018 tax return. Payments will be issued on April 9, 2020.

Enhanced Canada Child Benefit
The federal government is providing up to an extra $300 per child through the Canada Child Benefit (CCB) for 2019-20. This will mean approximately $550 more for the average family. This benefit will be delivered as part of the scheduled CCB payment in May. Those who already receive the CCB do not need to re-apply.

Canada Student Loans/Apprentice Loans
A number of measures have been put in place, including the suspension of student loan repayments until September 30th, 2020.

Canada Mortgage and Housing Protection Program
Find the latest information and resources related to their response to the COVID-19 outbreak.

Personal Income Tax Return and Payment Deferral
Filing and payment dates for the 2019 tax year have been extended. Penalties and interest will not be charged if the deferred payment requirements are met by September 1, 2020.

Minimum Registered Retirement Income Fund (RRIF) Withdrawals
The federal government has introduced changes to the calculation of the 2020 required minimum withdrawal for registered retirement income funds (RRIF).  This measure also applies to individuals receiving variable benefit payments from a defined contribution registered pension plan (RPP) and a pooled registered pension plan (PRPP).

ArriveCAN App
The Public Health Agency of Canada (PHAC) and the Canada Border Services Agency (CBSA) have co-created the ArriveCAN App to reduce wait times for international travellers at Canadian ports of entry and to limit points of contact with border officials.




Helping Other Manitobans


Manitoba has introduced a web-based application to connect volunteers ready to provide your support with someone who needs a helping hand through these difficult times.

The innovative tool, created by Manitobans for Manitobans, puts people all over the province who need assistance easily in contact with those nearby - while adhering to social distancing protocols - who want to help them.

For more information, visit: www.HelpNextDoorMB.ca.


There have been reports of multiple scams related to COVID-19. Manitobans are advised not to provide any financial data, hang up on the caller and to report the call to the Canadian Anti-Fraud Centre at (toll-free) 1-888-495-8501 or online. Visit the Canadian Anti-Fraud Centre website for more information.


People continue to access accurate information about the COVID-19 situation in Manitoba. Avoid sharing misinformation by visiting credible websites, including manitoba.ca/covid19 and:

Government of Canada: Canada.ca/coronavirus

Shared Health Manitoba: sharedhealthmb.ca/covid19/ (for health-care providers)



Ensuring Manitobans Stay Safe and Healthy


The #COVIDCarefulMB Program

Being COVID Careful means seeking out reliable, accurate information and taking the necessary precautions to keep you and those you care about safe from COVID-19.



UPDATED April 17, 2020


Manitobans are strongly advised to cancel or postpone any non-essential travel. This includes limiting travel, even within Manitoba, to essential trips only.

Self-isolation is required for all individuals for a 14-day period after departing the area they were visiting, or since their last known contact or exposure to someone that has been diagnosed with COVID-19. Additional information and list of exceptions can be viewed online at manitoba.ca/covid19/soe.html.

If symptoms develop during the 14-day self-isolation or self-monitoring period, people should contact Health Links - Info Santé to determine if testing for COVID-19 should be considered. In cases where testing is not recommended, stay home (self-isolate) from the day symptoms start, provided you no longer have a fever and other symptoms have improved.

Normal personal travel in border communities, which may include medical appointments, is exempted from the requirement for self-isolation for 14 days. This is intended to capture communities in close proximity to the border.

Manitoba residents who seek medical care in a neighbouring jurisdiction, more distant from the border should consider whether the appointment may be deferred or accomplished by alternate means, e.g. virtually.

When a medical appointment in a neighbouring jurisdiction is essential, and distant from the border, Manitobans should make ever effort to go directly to the appointment and return directly afterwards.
If same day travel and no exposure beyond medical appointment, would be excluded from self-isolation recommendation. If overnight travel and other exposures in neighbouring jurisdiction, the 14 day self-isolation applies.

Information on self-monitoring, self-isolation, and what to do while waiting for COVID-19 test results can be found at:


Novel Coronavirus Fact Sheet (Contains Advice for Self-monitoring)
Self-Isolation Fact Sheet
What Do I Do While Waiting for My (COVID-19) Test Results?


Travellers' Information

Travellers' Information

Travellers' Information (pdf)

Travellers' Information

Travellers' Information Poster (pdf)

Travel Restrictions to Northern Manitoba and Remote Communities

Travel restrictions to northern Manitoba and remote communities (pdf)



Currently, all travellers (international and domestic) are required to self-isolate and self-monitor for symptoms for 14 days upon arriving and staying in Manitoba. Additional information, including a list of exceptions can be viewed online at manitoba.ca/covid19/soe.html#current.

If you are travelling through Manitoba, you will need to self-isolate while in the province. If you are feeling well and are not experiencing any COVID-19 symptoms, public health officials strongly recommend that you follow these guidelines while travelling through Manitoba:

  • limit your use of local services to those that are essential only (e.g., gas, food, bathroom breaks, overnight stay in a hotel);
  • only stop for essential reasons;
  • wash your hands often or use an alcohol-based hand sanitizer;
  • cover your cough/sneeze; and
  • practice physical distancing by minimizing prolonged (more than 10 minutes), close (less than two meters/six feet) contact between any individual that is not from your household when stopping for essential reasons.

Do not travel if you or any of your family members require medical care or have symptoms of COVID-19. If you or anyone with you begins to feel ill or experiences COVID-19 symptoms, return home immediately. If your home is in another province, contact your local public health office to determine if you need care. If you are unable to return home, self-isolate and call Manitoba’s Health Links-Info Santé to assess whether you should be tested for COVID-19 or if you should seek medical care.

As the situation is always evolving, it is best that you verify the current information before arriving in Manitoba. Up-to-date information and current public health orders in Manitoba are always available at www.manitoba.ca/covid19/soe.html.


UPDATED May 4, 2020

If travel is essential, public health officials have provided advice on how to do so safely for carpooling, flying into Manitoba, vehicle for hire and their passengers and advice for public transit drivers and passengers.


Public health officials are recommending the immediate suspension of visitors in long-term care facilities across Manitoba.  Exceptions for compassionate reasons or end of life will be made on a case-by-case basis at the discretion of individual facility managers.

Additional Resources


To protect the health of patients, staff and volunteers, visitor access at all Manitoba hospitals has been suspended. Exceptions for compassionate reasons will continue to be made on a case-by-case basis but will adhere to vigilant screening. One visitor per patient may be admitted with the approval of individual facility managers in some departments.


In addition to following good hand hygiene, cough etiquette and other prevention measures (see How can I reduce my risk of infection?), home-based child care providers, youth facilities and other community organizations should:

  • Ensure liquid soap and paper towels are available at all hand wash sinks throughout the centre/facility. It is especially important for children and adults in the childcare setting to clean their hands:
  • Before leaving home and upon arrive at the centre/facility
  • After coughing or sneezing
  • After toilet use
  • Before, during and after preparing food
  • Before eating any food, including snacks
  • After diapering a child
  • Before using shared materials such as arts and craft supplies
  • Before leaving the centre/facility and upon arrival at home
  • Ensure alcohol-based hand cleansers are available throughout the centre/facility.
  • Ensure adequate supplies including plastic-lined garbage bins and tissues are available at all times.

Visit the Prepare and Prevent page for more information on how to clean surfaces and objects to prevent the spread of COVID-19. Pay particular attention to cleaning objects that are touched frequently, and remove any objects that cannot be cleaned and disinfected properly, such as plush stuffed toys.

For home-based child care providers, youth facilities and other community organizations that prepare food, it is also important to:

  • Ensure mechanical dishwashers are sanitizing properly. A high temperature dishwasher must reach a minimum 65.5 °C (150 °F) on the wash cycle and 82 °C (180 °F) on the rinse cycle for at least 10 seconds. Chemical dishwashers /glasswashers must provide at least 50ppm chlorine.
  • If manually dishwashing, ensure 200ppm quat or at least 50ppm chlorine.
  • Regularly clean and sanitize all food contact surfaces (equipment, utensils, cutting boards, customer tables ) after each use or as often as necessary. Sanitizers such as chlorine, quaternary ammonium (quats) and iodine are effective sanitizers on food contact surfaces. Allow a 1 minute contact time or as directed on the label. Check sanitizer strengths with test papers (100 ppm for chlorine, 200 ppm for quats) as available.
  • Disinfect frequently touched surfaces at least twice per day (i.e. doorknobs, light switches, handles, desks, toilets, faucets, sinks) with disinfectants that are appropriate for the surface, following label instructions.

Community organizations that provide individualized support (e.g., adult learning programs) to members of the community should refer to the advice on social distancing measures for all Manitobans, schools and educational institutions as well as strategies for employers. Where possible, virtual support should be offered as opposed to in-person face-to-face support.

Manitoba Families Townhalls with Dr. Brent Roussin, Manitoba's Chief Provincial Public Health Officer


UPDATED April 28, 2020

In keeping with social distancing strategies outlined to Manitobans, and in consultation with key stakeholders, public health officials have advised that all in-classroom learning in Manitoba kindergarten to Grade 12 schools will be suspended indefinitely for this school year. This is being done to help reduce the spread of COVID-19 in Manitoba. Classes will resume as soon as public health officials advise that it is safe to do so.

Latest COVID-19 Education News Announcements

Additional Resources


UPDATED April 1, 2020

Manitoba Justice continues to take steps to reduce the spread of infection and enhance access to justice throughout the province.  As of April 2, new admissions to all adult and youth correctional centres in Manitoba will be handled through the Winnipeg Remand Centre (WRC).  All individuals coming into custody will be isolated for up to 14 days to help reduce the spread of COVID-19 into facilities.  Sheriff services will be assisting rural police agencies with transports whenever possible.  All in-person visits for people in Manitoba’s adult and youth correctional centres have been suspended including inmate programs, staff training and other group activities.

The province is expanding the number of free phone calls for individuals in custody to help them maintain contact with their support systems.  Lawyers are encouraged to meet with clients remotely, whenever possible, but in-person visits with clients can continue at all facilities, with the exception of the WRC.  Cleaning procedures in all Manitoba’s correctional centres have increased significantly including the use of fogging equipment to disinfect large and high-traffic areas.  Protocols for the use of personal protective equipment are in place to ensure the safety of staff and inmates.

As of April 2, greater access to bail hearings on evenings and weekends will increase the efficiency of the system, ensure timely bail and other hearings and limit unnecessary admissions to the WRC.  Crown attorneys will work on evenings, overnight and on weekends for consultations and hearings and to work with defence counsel on sentencing recommendations.  The province is also working with police agencies to expand remote bail hearings in the north.  The number of court hearings that can be held by phone will also be increased to avoid unnecessary transportation of people out of their communities.


UPDATED May 8, 2020

The Manitoba government is lifting the one-month supply limit on prescription drugs effective May 11. As of this date, Manitobans who have prescriptions for long-term medications will be able to fill them as per their prescriber’s directions up to a three-month supply, if the drug is not affected by shortages. Only drugs currently listed in short supply by the federal government will be subject to the one-month fill limit. Pharmacists will be able to advise their clients about which specific drugs are in short supply and might be subject to dispensing limits.

In March, the government moved to restrict prescription fills to one month in response to global drug shortages. This move was consistent with all provinces and territories, and was in response to advice received from the Canadian Pharmacists Association and Canadian Association for Pharmaceutical Distributors and Management.

Pharmacists Manitoba is asking clients to appropriately refill their medications, such as not refilling more than 10 days before their next scheduled refill, and not requesting quantities in excess of 100 days’ supply, to help maintain the drug supply going forward.

Manitobans who have experienced a significant change in their income can have their Manitoba Pharmacare Program deductible reviewed. Individuals can estimate their income for the current year, which in turn will set a new deductible for that same year. Following the filing of the individual’s income taxes for the current year, the projected income is then compared to the actual income and the difference is reconciled. To have a Manitoba Pharmacare deductible reviewed, visit www.gov.mb.ca/health/pharmacare/forms.html to submit a form, or call 204-786-7141 or (toll-free) at 1-800-297-8099.


UPDATED April 29, 2020

Child and family services are a mandated essential service with obligations outlined under the Child and Family Services Act, the Child and Family Services Authorities Act, and the Adoptions Act. Protecting children to ensure their safety and well-being continues to be of paramount importance during this unprecedented time.

The safety and well-being of frontline service staff is critical to our mandates as the services they provide offer lifelines of support for the most vulnerable children, youth and families in our province.
The practice and policy guidelines developed and communicated in response to COVID-19 align with public health direction to prevent the transmission of COVID9 19 and ensure foster parents, group care providers, child welfare agencies, Authority staff, and all key stakeholders have access to information that will guide their day-to-day practice.

Reminder: If you think a child is being harmed or neglected, contact 204-944-4200 (in Winnipeg) or 1-866-345-9241.
If you have an emergency, contact 911 or your local police emergency number

For questions or concerns about the services that an agency is providing, begin by directing inquiries to the assigned CFS worker, followed by the agency supervisor or director. If concerns continue, they can be directed to the agency’s oversight Authority for contact information, visit: the Child and Family Services Authority and Agency Contact listing at: www.gov.mb.ca/fs/childfam/cfsagencies.html

Additional Resources

Supporting Health and Practice Information for CFS authorities, agencies and community care providers

Circulars /Operational Updates

UPDATED April 22, 2020

As part of efforts to help limit the spread of COVID-19, family law matters are only being heard in urgent circumstances.  The pandemic can create additional stress and worry for parents and children - especially those going through separation or divorce.  Families can use these resources to help address some of their concerns:

For non-urgent questions call our Get Guidance line during regular business hours: 204-945-2313 (Winnipeg) or 1-844-808-2313 (toll-free). Emails may also be sent to GetGuidance@gov.mb.ca but are being monitored less frequently.

Other important contacts:

  • If you are experiencing domestic violence and are in an emergency call 911. If you are in crisis, contact the domestic violence crisis line at 1-877-977-0007.
  • Contact Manitoba Justice’s Victim Services at 204-945-6851 or toll free at 1-866-484-2846 if you are:
      • a victim of intimate partner violence,
      • your child has been a victim of crime,
      • you or your family member is a designated victim under The Victims’ Bill of Rights, or
      • you need information about the Canadian Victims Bill of Rights or criminal compensation.
  • If you require information about a protection order, please contact Manitoba Courts at 204-945-1699 or Victim Services at 204-945-6851, toll free at 1-866-484-2846. You can also check Family Law Manitoba for other agencies that can help with domestic violence and protection orders.
  • For questions or concerns about family law services - including changes to service delivery for mediation, recalculation or maintenance enforcement - visit Family Law Manitoba or Manitoba Courts.
To get support to mediate family issues related to COVID-19, such as child access, please call our Get Guidance line at 204-945-2313 (Winnipeg) or 1-844-808-2313 (toll-free) or email GetGuidance@gov.mb.ca with COVID-19 Assistance in the subject line.

UPDATED April 14, 2020

It is everyone’s responsibility to help ensure appropriate social distancing and other measures are put in place to help protect Manitobans from COVID-19. There can be unique challenges in apartment complexes, particularly in common areas like the lobby, laundry facilities or gym rooms.


UPDATED June 3, 2020

As the COVID-19 pandemic continues, it is essential for food sector workers, grocery stores and food banks to ensure safe and reliable access to food and supplies.


UPDATED May 26, 2020

Public health orders continue to limit gathering sizes of no more than 25 people at any indoor premise or 50 people at any outdoor premises, including garage sales.

Garage sales are a higher-risk setting because they are not associated with any recommended practices that retail stores must have in place. This includes how people could follow physical distancing guidelines, appropriate cleaning processes and options for cashless or no-contact payment.