Questions and Answers about Reduced Charges

How do I apply for a reduced charge?

The initial amount assessed for every client is the maximum charge ($96.40 per day from August 1, 2023 to July 31, 2024). You can apply to request a reduction. There are two ways to do this:

  • Before June 1, 2023, complete a “Tax Information Release Form.” The facility will give you a “Notification of Residential Charge” before new daily charge rates come into effect on August 1, 2023.


  • Complete an “Application for Reduced Residential Charge.” Your facility representative will complete Section E of the form and let you know your (assessed) daily charge, based on the information you provide in your form.

The staff at your facility can give you the correct form(s) and help you to submit your request for a reduced charge. Forms are also available on this web site.

What if I feel I am unable to pay my assessed charge?

If your assessed charge is over the minimum daily amount ($39.90 per day) and you are unable to pay due to extenuating circumstances, you may ask for a review within 30 days of the effective date. Information about the review process and Manitoba Health policies that may reduce the residential charge are available from staff at your facility. They will help you complete the required forms and will submit them to Manitoba Health on your behalf. Manitoba Health will review your request and notify the facility of its decision.

If you do not agree with this decision, you have the option to appeal through the Manitoba Health Appeal Board. This must occur within 30 days of being notified of the results of a review. The staff at your facility can assist you with this process.

How much do I pay while waiting for a decision on a review or appeal?

While waiting for a decision, you can choose one of the following options:

  • Pay the assessed charge.
  • Pay the previous year’s charge.
  • If assessed at the minimum charge in the previous year or admitted as a client after July 31, 2023, you can pay the current minimum charge of $39.90 per day.

What if my daily charge changes as a result of a review or appeal?

Manitoba Health will inform your facility of the decision about your charge. If there is a difference between this amount and the amount you have been paying, the cost will be adjusted, retroactive to the effective date of charge.

Can I apply to have my charge waived if I have been assessed at the minimum charge?

Under specific circumstances, a full or partial waiver of the minimum charge may be considered within 30 days of the effective date. Ask your facility for information about the waiver process, forms, instructions for completion, and the charge that you will pay while your request is under consideration.