Labour - Worker Advisor Office


The Worker Advisor Office may represent workers in cases where we find a reasonable argument can be made to dispute a WCB decision. Before we agree to represent you, we will review your WCB file to consider the evidence available to support an appeal. We can only get a copy of your file with your written permission.

The purpose of our review is to help us understand why the WCB has denied a benefit. We may be in contact with you or with the WCB to get more information. After our review is finished, we will talk to you about the strengths and weaknesses of your case.

There are several ways we provide representation. We can talk to the WCB directly and attempt to resolve the issue, write letters of appeal to the WCB on your behalf, or appear with you at an Appeal Commission hearing. In some cases, we may need to gather additional evidence to clarify or strengthen your case before we start your appeal.

In cases where we determine a reasonable argument cannot be made, we will not offer to represent you, but instead can assist you to make your own appeal. We will also not represent you, if you have a lawyer or an advocate already working with you.

Once a decision has been made on an appeal and you are satisfied, the matter is closed. If you are not satisfied with the decision, we will review the reasons provided by the WCB. If there is still a reasonable argument, we may continue with the appeal to the next level. If no further representation can be offered, we can continue to provide advice and assistance.

Contact the Worker Advisor Office

Telephone: 204-945-5787 or
Toll free at 1-800-282-8069 (ask for the Worker Advisor Office at ext. 5787)
Fax: 204-948-2020

Available in alternate formats upon request.

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