The Manitoba government will be closing critical mail Distribution Centres as of October 24 at 4:30 p.m.
Manitoba government mail will be directed back into the postal system. Please note that Canada Post is now implementing rotating strikes that will affect delivery. Delays are to be expected. For more information about the latest developments, please visit canadapost.ca.
Responding to the postal disruption
The Manitoba government is taking steps to protect and ensure the availability of cheques, etc., critical mail during the disruption of postal services. Critical mail will be directed to distribution centres that will be operational on October 3 to serve Manitoba residents.
Critical mail includes cheques, court orders, educational materials, medical supplies and resources required to maintain health care services, and other prioritized items.
If you currently receive your payments or benefits by direct deposit, you will not be affected by the postal disruption.
Manitobans can pick up their critical mail at various locations across the province. Please review the listings below to find the right location. Manitobans can also drop off mail for the provincial government at any location. Letters must be addressed to a specific department including the room number, street address and city or town. If you are unsure which location serves your community, please refer to this listing.
All offices are open Monday to Friday from 8:30 a.m. to 4:30 p.m. unless otherwise indicated. If you are not sure which location has your cheque or other critical mail, or have other questions please call Manitoba Government Inquiry at 1-866-626-4862 (toll-free) or 204-945-3744, or www.gov.mb.ca/contact/index.html.
Please note that Manitoba Government Inquiry is not able to provide information around the status of cheques or other critical mail (readiness or availability).
For updates on how federal benefits (including GST cheques) may be affected by the postal disruption, please visit https://www.canada.ca/en/revenue-agency/news/newsroom/canada-post-mail-service-disruption-impact-cra.html.
Please bring proper identification with you. You will need to show one piece of photo ID or two pieces of non-photo ID with current address.
People who are picking up cheques or critical mail on behalf of another individual must complete and sign this authorization letter. If this letter is not provided, the mail cannot be released.
Businesses who are sending an employee or courier to pick up cheques or critical mail, please provide a letter of authorization on letterhead. Business owners can use their business card along with proper identification to pick up mail.
If you are picking up a tax refund on behalf of a business, a completed Authorization or Cancellation of a Representative form is also required.
Important note: These locations only have provincial critical mail. This does not include federal mail (Government of Canada payments, employment insurance, Canada Child Benefit) or mail from utilities such as Manitoba Hydro or Winnipeg Water.
