About Us

The Consumer Protection Office administers consumer protection legislation for the province of Manitoba.

Effective March 31, 2022, the Consumer Protection Office now administers and enforces The Funeral Directors and Embalmers Act, The Cemeteries Act, and The Prearranged Funeral Services Act, and their regulations.

The Consumer Protection Office is responsible for:
  • licencing all Manitoba funeral directors and embalmers; funeral homes; certain cemeteries and their sales persons; and prearranged funeral service plan providers;
  • receiving complaints from the public concerning the funeral profession;
  • holding hearings; and
  • carrying out disciplinary action such as fines or licence suspensions and cancellations, when necessary.

How you can reach us:

The Consumer Protection Office is open for in-person service and can also be reached using the following contact information:


Consumer Protection Office
302-258 Portage Avenue
Winnipeg, Manitoba R3C 0B6


204-945-3800 (in Winnipeg)
1-800-782-0067 (toll free within Manitoba)