Complaint Process
In some situations, you may have a concern about a service provided by a funeral director or cemetery. If you cannot resolve the matter directly, you can contact the Board.
Should you wish to discuss the matter informally, the Board will try to mediate a satisfactory resolution.
If your issue is more serious, you can file an official complaint to the Board through a written request, detailing the matter and providing copies of any related documents to: Funeral Board of Manitoba, 254 Portage Ave, Winnipeg MB, R3C 0B6.
The Board may then call a hearing relating to your complaint. After a hearing, the Board can:
- dismiss the complaint;
- direct an apology;
- set a fine;
- suspend or cancel a licence; or
- determine other disciplinary action
In some cases, you may want to seek legal advice.
Complaint Form
