Effective March 15, 2022:

Please follow the provincial health recommendations when attending the Residential Tenancies Branch (RTB), including the following:

  • Staying home when sick
  • Washing your hands or using alcohol based hand sanitizer frequently
  • Covering your cough/sneeze
  • Maintaining social distancing where possible
  • Wearing a mask in indoor settings when social distancing is not possible
Document Processing

In order to serve our clients in a fair and expeditious manner, all clients will be limited to a maximum of two documents processed while you wait, per day. If you have more than two documents to process, you can leave them and they will be processed in the order in which they were received. You will be contacted when they are ready for pickup or mail out. Please note: Documents will not be processed after 4:00 p.m.

Thank you for your understanding and patience.


 

ARE YOU A TENANT OR LANDLORD?

Do you know your rights and responsibilities as a landlord or tenant? Do you have a problem you need to solve?

The Residential Tenancies Branch can help you by providing information on matters such as rent, repairs and deposits and mediating disputes between tenants and landlords. We provide information on your rights and responsibilities during a tenancy, investigate problems, and hold hearings to make decisions and issue orders on certain issues.

The 2022 rent increase guideline is zero per cent, effective January 1, 2022.

The 2023 rent increase guideline is zero per cent, effective January 1, 2023.


back to top