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There are a range of generic and specialized services for adults with disabilities. Services are based on each person’s unique needs.
There are many therapy services available including physiotherapy, occupational therapy, speech- language pathology and audiology. Therapy services for adults are delivered by Regional Health Authorities and other service providers in hospital and community settings. Hospital-based therapy services are funded by Manitoba Health as an insured health benefit. Many community-based therapy services are also fully funded. A referral from a physician or other health professional may be required for community-based services. Contact your Regional Health Authority for details of services available in your region at:
There may be coverage for therapy from specific organizations or programs. For example, Manitoba Public Insurance may provide coverage for specific types of therapy if your injury was caused by a motor vehicle accident. The following chart shows examples of organizations that may provide coverage for therapy:
|How Injury or Disability was Acquired||Organization||For More Information|
|Motor Vehicle Accident||Manitoba Public Insurance||www.mpi.mb.ca/|
|Workplace Injury||Workers' Compensation Board||www.wcb.mb.ca/|
|Victim of Crime||Victim Services||www.gov.mb.ca/justice/victims/compensation.html|
You may have full or partial coverage for therapy services through private or employer- based extended health care insurance (ex: Manitoba Blue Cross). Check with your insurer or employer about coverage and eligibility. A referral from a physician or other health care professional may be required.
If you are not eligible for coverage through any of the options listed above, or have reached maximum coverage from an organization, you may choose to pay for therapy services. Many therapists also provide services in private practice. The following professional associations provide information on therapy services and how to find a private practice therapist:
Home care is a community- based program that provides home support to any eligible Manitoban, regardless of age, who requires health services or help with daily living activities. Home care services within Manitoba are provided through the Regional Health Authorities (RHA’s).
Services may include:
Home care services may be provided in your home, educational setting or workplace, based on assessed needs. Under special agreement with the RHA, home care may provide services at an alternate site.
Families or individuals may have the opportunity to manage their own home care services through family-managed or self-managed care options.
For a general overview of home care services in Manitoba, visit:
Home care services are accessed through your Regional Health Authority. Not all services are available in all regions. Contact your Regional Health Authority for detailed information about home care services, eligibility, or to arrange for a home care assessment with a case co-ordinator. For Regional Health Authority contact information, visit:
To be eligible for home care services, you must be a Manitoba resident and registered with Manitoba Health. Eligibility is based on an assessment of your individual needs. To find out if you are eligible, a case co-ordinator will meet with you and complete the assessment. Case co-ordinators are health professionals who are qualified to assess your home care needs. When assessing your needs, the case co-ordinator will consider the supports that you already have in place as well as other community resources available to you.
There is an appeal process if you disagree with the final decision about eligibility for home care, type of service, level of service or personal care home admission decisions. Contact the Manitoba Health Appeal Board at:
Toll free: 1-866-744-3257
Yes, there are different levels of home care service. The level of service provided is based on the assessment process and the mutually agreed upon, individual care plan developed with you and the case co-ordinator.
Manitoba has a range of mental health services for adults provided in community and hospital settings. The list below provides an overview of services available across Manitoba. The majority of mental health services are delivered by the five Regional Health Authorities with some community-based mental health services provided by self help and advocacy organizations. Not all services are available in all regions. Check with your Regional Health Authority to find out which services are available.
The following link provides a list of mental health contacts in each Regional Health Authority:
Some Regional Health Authorities may provide a variety of specialized programs and services. These may include:
For an overview of Manitoba’s Mental Health system please visit:
These mental health services are available for:
Mental health services can be accessed through your family doctor or other healthcare professional, or by calling directly to mental health services of your local Regional Health Authority. For a list of the Regional Health Authorities in Manitoba and contact information for their mental health programs, visit: www.gov.mb.ca/health/mh/region.html
If you are in a mental health crisis or cannot wait for an appointment, you can call your local crisis line or Mobile Crisis Service. The phone number can be found in your local phone book or visit: www.gov.mb.ca/health/mh/crisis.html
There may be other mental health supports available in your community. To search for community services throughout Manitoba, visit: www.contactmb.org/
You may have access to private services through your workplace. If your organization has private insurance (for example, Blue Cross), ask about whether mental health supports are included.
The marketAbilities Program offers a wide range of employment-focused services to assist adults with disabilities to:
To receive services from the marketAbilities Program in Manitoba, applicants must:
There are a wide range of services available through the marketAbilitiesProgram. The services that each person receives is tailored to their unique needs and based on available financial and human resources.
A vocation relates to employment or an occupation.
marketAbilities includes services and supports to help people with disabilities gain suitable employment.
Yes. The self-directed option provides people with disabilities a choice in how they can apply for marketAbilities Program funding. Eligible participants who do not want, or need, assistance from a vocational counsellor can submit a request for funding assistance and manage their own plan. A Self-Directed marketAbilities Program Handbook for Applicants is available to help applicants.
The following website has links to both the handbook and application form: http://www.gov.mb.ca/ jec/eia/marketAbilities/vrmanual/xvii.html
For students whose main goal is to gain competitive employment when they leave school, the marketAbilities Program may play a central role. The marketAbilities Program is one of several partners in Bridging to Adulthood: A Protocol for Transitioning Students with Exceptional Needs from School to Community. The marketAbilities Program provides a wide range of services and supports to assist eligible people prepare for, obtain and maintain employment.
For more information on the marketAbilities Program please visit: www.gov.mb.ca/jec/eia/marketAbilities/index.html
When a marketAbilities Program participant gets a job, there are supports available to help them keep it.
The Vocational Counsellor will maintain, or arrange for regular contact with, both the participant and the employer to:
If the participant needs intensive support to maintain their employment, Employment Supports may be provided for up to 36 months after employment has started. Employment Support provides ongoing support and assistance to participants. The focus is mainly on supports that are directly related to employment. Assistance may also be provided to address or assist with non-employment related issues that affect the person’s ability to maintain employment.
Vocational Crisis Services are disability-related supports provided to prevent job loss. If a person is at risk of losing their job, Vocational Crisis Services funding is available on a priority basis to help the person maintain their job. Vocational Crisis is different from Employment Supports. A vocational crisis is short-term, emergency-related and is required to save or retain a job.
The marketAbilities ProgramProgram’s services are available from various service providers, depending on the disability a person has:
To find the location in your area, visit the following websites:
Winnipeg service centres:
Through Supported Employment, people with disabilities have supports to acquire and maintain a job. The goals of the Supported Employment program are:
The Manitoba Supported Employment Network website provides information for educators, employers and job seekers. For more information, visit: msen.mb.ca/wordpress/
The Manitoba Supported Employment Network website contains a listing of organizations that provide information and/or services for supported employment. For more information, visit: http://msen.mb.ca/wordpress/membership-list/
The answer depends, in part, on how your disability was acquired. If it was a motor vehicle accident, contact Manitoba Public Insurance for information on the supports and services that may be available to you. If it was a workplace injury, contact the Workers Compensation Board of Manitoba. Many employers also have long term disability insurance. Ask your employer what is available to you.
For someone who is currently employed and facing a potential job loss due to a vocational crisis, the provincial marketAbilities Program may also be able to assist. If you are eligible, services may include:
You are not required to disclose a disability. However, there are many things to consider when deciding if, and when, you tell your employer. For more information please refer to the section on Human Rights and Reasonable Accommodations.
On October 4, 1996, a law called The Vulnerable Persons Living with a Mental Disability Act was introduced in Manitoba. It is often called The Vulnerable Persons Act.
This act was developed to promote and protect the rights of adults living with a mental disability who need assistance to meet their basic needs. The legislation recognizes these Manitobans as vulnerable persons.
The act defines a vulnerable person as “an adult living with a mental disability who is in need of assistance to meet his or her basic needs with regard to personal care and/or management of his or her property.” There are three key areas of The Vulnerable Persons Act:
In The Vulnerable Persons Act, three key areas are described:
Manitoba Family Services may provide support services for a vulnerable person through the Community Living disABILITY Services Program (more information on this program is provided below). For each person who receives services, an individual plan will be developed. Examples of support services are:
Through the Act, vulnerable persons are protected from abuse or neglect. If there are reasonable grounds to believe that a vulnerable person is, or is likely to be, abused or neglected, anyone who provides a service to this person must report these suspicions to Manitoba Family Services. More information on the protection provisions of the Act can be found at: www.gov.mb.ca/fs/pwd/ vpact_protection.html
For information on reporting, please visit: Protecting Vulnerable Persons from Abuse and Neglect: Reporting Requirements for Direct Service Providers at: www.gov.mb.ca/fs/pwd/pubs/spl_for_service_providers.pdf
To view a poster that outlines the steps involved in reporting abuse, visit:
For more information on the act, go to:
If a vulnerable person is not able to make decisions, even with help, a person known as a substitute decision maker may be appointed to make decisions on their behalf in the areas of personal care or property or both. Substitute decision makers are appointed by the Vulnerable Persons’ Commissioner. The Commissioner determines the legal decision making authority of a substitute decision maker. The scope of decision making is limited to those areas where:
For more information on substitute decision makers, go to: www.gov.mb.ca/fs/vpcoThe decision making authority of the substitute decision maker is only for the specified period of time required (maximum of five years).
Day services may include a range of supports and training to help people participate in the community through one or more of the following activities:
Support services available to assist people and their families may include:
The Community Living disABILITY Services program does have a self-directed program option. The program, In the Company of Friends, supports participants to manage their own services with the assistance of the individual’s support network.
There are many reliable information sources for specific disabilities.
The Family Doctor Connection line through Manitoba Health provides a list of doctors who are accepting new patients. To access the list of available doctors and how to contact them, call:
Toll free: 1-866-690-8260
Manitoba relay service: 1-800-855-0511
For more information on health services in Manitoba and how to access these services, visit Manitoba Health’s info health guide online: www.gov.mb.ca/health/guide/4.html